As more and more organizations now consider keeping remote or hybrid workforces, they are facing a whole new set of workers’ compensation challenges. The pandemic has infiltrated many aspects of workers’ compensation, from new government regulations to labor shortages. Insurance companies need to address not only the impact of the pandemic, but also the myriad other workers’ compensation issues that have arisen from it.

In this eBook, you will learn:

• How to strengthen carrier-broker relationships
• The ways Salesforce can improve user and customer experience
• How a client rebuilt their quoting process for efficiency and visibility
• The people, processes, and tools you need to deliver exceptional service