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Salesforce Data Cloud and AI Readiness Workshops

Salesforce Data Cloud and AI enable businesses to harness the power of data to drive customer insights, enhance marketing campaigns, and make more informed data-driven decisions. Our two new workshops give organizations a structured approach for evaluating their Data Cloud and AI readiness, exploring the potential of Salesforce products and how to create a roadmap for success. Walk away equipped with actionable insights and a comprehensive grasp of the invaluable Mphasis Silverline and Salesforce resources available to propel your objectives forward.

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Salesforce Data Cloud Readiness Workshop

Dive into a dynamic and engaging one-day workshop tailored for cross-functional executive leadership and enterprise architects who are empowered to influence strategic investments and lead cross-functional teams. Discover the keys to unleashing the power of your customer data and learn how the Salesforce platform can bring your vision to life.

  • Workshop Activities Workshop Activities

    • Evaluate current processes, integrations, systems, and data landscape
    • Identify key data challenges and discuss current state data gaps/needs
    • Analyze data landscape to uncover gaps, silos, and optimization opportunities
    • Develop actionable plans for data optimization and integration
    • Collaborate on potential relevant use cases that align to critical moments in your customer journey

  • Who Should Attend? Who should attend

    Our Salesforce Data Cloud Readiness workshop is tailored for a diverse range of professionals driving digital transformation and innovation within their organizations, including C-suite executives, IT and technology decision-makers, data and analytics experts, customer experience teams, as well as leaders spearheading innovation and strategic initiatives

  • Workshop Outcomes Workshop outcomes

    • Comprehensive assessment report on readiness for Data Cloud
    • Tailored roadmap for integrating Data Cloud into your tech stack
    • Actionable recommendations for data preparation
    • Identified use cases and proof-of-concept opportunities
    • Clearly outlined next steps with assigned ownership for seamless progression

Salesforce AI Readiness Workshop

This workshop provides a structured approach to evaluating your organization’s AI readiness, exploring the potential of Salesforce AI products, and developing a strategic plan for successful AI adoption. By participating, you’ll gain valuable insights, hands-on experience, and a clear path forward to leverage the power of AI within your Salesforce ecosystem.

  • Workshop Activities Workshop Activities

    • Interactive session on AI essentials key principles and their impact on industry trends
    • Data workshop with practical exercises for data strategy for AI readiness
    • Craft AI solutions with AI Strategy Lab that address your business needs
    • Demonstrations of Salesforce Einstein AI's capabilities with expert-led demos

  • Who Should Attend? Who should attend

    Our AI Readiness workshop is tailored for a diverse range of professionals driving digital transformation and innovation within their organizations, including C-suite executives, IT and technology decision-makers, data and analytics experts, customer experience teams, as well as leaders spearheading innovation and strategic initiatives.

  • Workshop Outcomes Workshop outcomes

    • Comprehensive AI readiness assessment report
    • Tailored roadmap for integrating AI into your Salesforce environment
    • Actionable recommendations for data preparation and governance
    • Identified use cases and proof-of-concept opportunities
    • Strategic plan for upskilling and change management
    • Executive briefing on the ethical implications and responsible AI practices

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