Growing up in a house of strong women, I always knew I could do whatever I set my mind to. My two older sisters and I were all STEM majors in college and grew up into successful members of the Women in Technology (WIT) community. I eventually graduated with a Bachelor of Science degree in Probability, Statistics, and Data Analysis and began my career at Silverline.
From intern to full-time employee, I am now a Business Analyst (BA) on the delivery team. As a BA, I work closely with the Solution Architect (SA) and project teams to transform our customers’ requirements into a seamless Salesforce solution. I take on many roles throughout this process. Some days, I am ramping up on a project, which involves interviewing end users and creating user stories. Another day, I may be in Salesforce.com configuring — taking the requirements and user stories we have gathered and creating them in the Salesforce environment. Some days, I am testing the user stories that are built.
What I love about my job is that it is different all the time. Every day, I get to solve new problems and exercise new skills. I’m always looking for opportunities to work on something that I haven’t been exposed to yet.
At Silverline, one of our core values is “Always Learning,” and I truly hope to learn something new each and every day. Luckily, in the Salesforce ecosystem, there is always something new to learn.
Establishing and asserting my place
Throughout my professional and educational journey, I have run into many situations where I, as a woman, am in the minority. In that situation, it’s sometimes hard to feel that you belong in the room. While I am confident in my abilities and I know that I am intelligent and knowledgeable in my field, that feeling remains.
Encountering that feeling in my career is why I love and am drawn to the Women in Technology community because it gives women like me a chance to feel like the majority. At WIT events, gatherings, and in online groups, women across many companies and cities can come together to celebrate and support one another. We work hard on encouraging young women to remember they are the future of the workforce and help them not to feel apprehensive about getting involved in tech industries.
Another thing I love about WIT is the collaboration and willingness to help each other. We each have our individual paths in life, but together we can strive for more and give one another the tools that we have learned along the way. Mentorship is one of the many ways women can thrive.
Another one of Silverline’s core values is “Better Together.” I think that definitely comes into play with how supportive WIT coworkers are for one another. I have confidence that each of us can succeed alone, but together we can break barriers.
Women supporting women
At my core, I am a problem solver. My whole life I’ve been a mathematician, and I inherently enjoy creating and working out solutions. In the future, I hope to learn from my peers to become a Salesforce SA. I’ve found that being comfortable with being uncomfortable is the best way to grow, and I am inspired by the SAs that I work with today to step out of my comfort zone.
With the help of women in that role and women that work alongside me striving for the same thing, I know I can achieve my goal of becoming an SA — where I will imagine and execute full customer solutions.
WIT is an important part of our Salesforce community, and I am grateful to have such driven and successful women helping inspire my own career.