Silverline leverages Salesforce’s cloud, mobile, social, IoT, analytics and AI technologies to accelerate business transformation for customers in the mortgage industry
New York, NY – June 19, 2017 – Silverline, a consulting firm headquartered in New York City, today announced the release of Mortgage360 — a Salesforce Fullforce Solution for retail mortgage firms, mortgage divisions of banks and credit unions and other online lenders.
Today, everyone and everything is becoming smarter and more connected than ever before. To help customers succeed, Silverline launched a Salesforce Fullforce Solution for Mortgage, providing an improved customer experience and process excellence in sales management practices. This solution also provides faster and more predictable deployments, giving lenders visibility into effective services to cross sell, process transparency, accountability and metrics for success.
Comments on the News
“Mortgage360 changes the way that customers interact with their mortgage companies,” said Pamela Hannett, banking and wealth management practice director at Silverline. “Silverline works with lenders to streamline marketing and sales efforts including lead acquisition and assignment, customer facing interactions, managing pipeline, application to loan conversion, and integration to internal loan origination systems to successfully close the loan.”
“Our team of mortgage experts led by Pam, developed a solution that merges our industry knowledge and best practices with the power of the Salesforce Platform to bring a tailored, yet customizable solution to market,” said Kai Hsiung, chief growth officer, Silverline. “Mortgage360 meets the needs of Mortgage and Lending Institutions by delivering quick ROI while establishing a framework to facilitate greater experiences for their customers.”
“We are thrilled that Silverline has been recognized as a Salesforce Fullforce Solution partner and is helping retail mortgage firms, mortgage divisions of banks and credit unions and other online lenders connect with their customers in entirely new ways,” said Don Lynch, SVP, worldwide alliances, Salesforce. “We work closely with Salesforce Fullforce Solution partners to ensure our customers benefit from Silverline’s proven industry expertise with the Salesforce Intelligent Customer Success Platform.”
Salesforce Fullforce Solutions
Salesforce Fullforce Solutions are systems integrator or consulting partner offerings recognized for their specialization in priority Salesforce industries and other key solution areas. Fullforce Solution partners have demonstrated proven expertise and customer success, and receive Salesforce go-to-market support, executive sponsorship and guidance as part of the Salesforce Partner Program.
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