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Silverline’s Foundation for Patient Engagement

A layered solution for patient engagement and satisfaction

What use cases increase patient satisfaction? What types of engagement drive downstream revenue? How do you build a foundation that gives you a smarter start while building an enterprise CRM strategy?

As an answer to those questions, we created a Foundation for Patient Engagement — a package that starts with Salesforce Health Cloud and facilitates a 360-degree view of the patient. That includes omni-channel communication, CTI integration, and the use cases driving patient acquisition, satisfaction, and loyalty.

See what’s included in the package to help today’s providers solve for common challenges in patient access centers and contact centers and deliver better patience experiences.

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