The market perception is that we’re in a financial crisis with a high level of economic uncertainty that likely won’t change any time soon. This grim financial landscape is causing banks to face challenges with revenue growth and NIM expansion, specialization at scale, and competitive threats.

Financial institutions must shift away from the years of complexity that have slowed down their innovation initiatives. They need to focus on creating customer journeys across the sales funnel that offer modern account opening and onboarding experiences if they want to transform their customers’ experience, enhance operational efficiencies, and drive ROI.

This eBook will walk you through:

• Why many banks are failing to meet their customers’ high expectations
• Three significant customer journeys to help you achieve customer growth and loyalty
• How to transform the customer experience with highly automated and compliant onboarding
• Innovations in the account opening process