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Mini Hackathon: How to Better Serve Customers through Integrated Data
Reading time: 7 minutes
...their prospects and customers to improve the quality of human interaction. Sample data populates the tool created Users can navigate to a specific customer and get real-time updates about how... -
The Art of Retaining B2B Customers in the Banking Industry
Reading time: 5 minutes
...the right expertise and human experiences added to the conversation, your team can engage and educate on new and needed solutions — especially important in a virtual world, where you’re... -
Silverline Supports Salesforce Work.com for Vaccines Launch
Reading time: 2 minutes
...will be one of the most complex and large-scale logistical challenges in human history.” With this new solution, they hope to help decrease the amount of effort required to coordinate... -
International Women’s Day 2020: Reflecting on Careers in Tech
Reading time: 8 minutes
...and the book showed the power of an emotionally intelligent, human-focused leader. As a new mom, I found The Fifth Trimester indispensable in navigating my return to work. Based on... -
Page Digital Branch
Build a digital branch and create digital experiences that are as personalized and effective as your in-person interactions.
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Page SymphonyRM and Silverline announce a new premier partnership
Reading time: 2 minutes
...healthcare specific, AI-driven next best actions with Silverline’s healthcare team’s thoughtful approach to implementation.” SymphonyRM’s AI platform combines machine learning and human creativity to activate patient and provider relationships. SymphonyRM... -
Page Salesforce Record Access: Who Sees What and Why
Reading time: 6 minutes
...may have access to the Employee object, where they can see all the employees within the company, but only users within the Human Resource group can view the Compensation field... -
Page Building a 360 Ecosystem of Care: Connecting Data, Gaining Insights
Reading time: 4 minutes
...consumers are starting to have more control over their information, which will help. According to the new guidance from the Department of Health and Human Services, their “newly implemented interoperability... -
Page Why We’re All in the Digital Transformation Business Now
Reading time: 4 minutes
...collaboration and delivery of work. But equally important to success is an approach that looks at the strategic and human elements of digital transformation. The 4 key factors in a... -
Clients PURE
...process with a transformational level of transparency, real-time information, and human-centric options Solution Silverline leveraged the Salesforce Service Cloud and Communities to create a portal where members now have enhanced...
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Clients Automate Your Document Processing with MuleSoft IDP
Reading time: 4 minutes
...the data that you’re capturing by removing keystroke issues and human error and automating the process. Solving the issue of missing information If you’re not familiar with the process of...
