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The Beatles or Elvis? Tea or coffee? Salesforce core or Marketing Cloud? Allie Vaughan, Senior Solution Architect at Kelley Austin, joins us to talk about the advantages of familiarizing yourself with both products, even if it’s only possible to really master one of them. She talks all things FlowFest, the different approaches industry admins and consultants take to problem solving, ’22 DreamForce, and the benefits of building community beyond LinkedIn.

Episode 15 Highlights

How the Salesforce community is one-of-a-kind in its support for newcomers, and how to easily solicit helpful feedback from other users

Journey Builder, Automation Studio, Custom Preference Center: Allie breaks down the features and tools she’s most interested in right now and why.

The most exciting enhancements to Flow as part of the Winter ’23 release

Hosts and Guests

  • JP Owens

    Managing Director, Banking and Lending, Silverline

    JP Owens partners with banks and credit unions to help them identify new ways to leverage technology solutions that drive transformation, growth, and measurable ROI. JP formerly served as the Director of Digital Product Experience at First Financial Bank, where he led multiple functional teams within the Digital organization and was responsible for vision, delivery, and execution across Digital channels.

  • Elliott Spence

    Principal Consultant, Silverline

    Elliott Spence is a Solution Architect at Silverline with eight years of experience designing and implementing Salesforce Solutions. Prior to Silverline, Elliott was a Senior Digital Product manager with First Financial Bank, where he grew the Salesforce practice to over 1,600 users and led the Salesforce implementations to Marketing, Customer Service, Retail Bank, and Mortgage. 

  • Allie Vaughan

    Senior Solution Architect, Kelley Austin

    Allie Vaughan helps brands and businesses drive revenue and connect with their customers through the power of Salesforce. Her team of experts in Sales, Service, Experience, and Marketing Cloud has successfully delivered hundreds of projects across many industries, putting plans into action so clients can get the most out of their investment.

Ready to see real results? We can help.

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