Dreamforce 2019 is fast approaching and Agenda Builder is now live. Not sure which sessions to attend when it comes to Healthcare and Life Sciences? Silverline HLS leaders Matt Gretczko, Walter Groszewski, and Jim Rogers have hand-picked notable topics and panels to help round out your #DF19 schedule.

Tuesday, November 19:

• Future of Life Sciences: Strengthen the IT Foundation
  8:00 AM – 8:40 AM @ InterContinental Hotel, Grand Ballroom C

• Calm Down Your Call Center: Delight Members with Streamlined Services
  9:00 AM – 9:20 AM @ Moscone South, Campground | Village Theater

• How Genentech Drives Customer-Centricity & Personalized Healthcare with MuleSoft
  12:00 PM – 12:40 PM @ InterContinental Hotel, Grand Ballroom C

• The Intelligent Experience for Healthcare and Life Sciences (1)
  12:30 PM – 12:50 PM @ Moscone West, Analytics Falls Theater

• Health Cloud Roadmap: A New Wave of Health Innovation (1)
  1:00 PM – 1:40 PM @ InterContinental Hotel, Grand Ballroom C

• Enhance Patient Care Capabilities with MuleSoft and Health Cloud (1)
  2:00 PM – 2:20 PM @ Moscone West, MuleSoft Integration Theater

• Quick Wins Drive Big Change: Health Cloud for Health Plans
  4:00 PM – 4:20 PM @ InterContinental Hotel, Industries Theater

Wednesday, November 20:

• Pitch-Perfect Personalization: Tailor Your CMS Experiences to Your Audience
  12:00 PM – 12:40 PM @ Palace Hotel, Twin Peaks

• Personalize Care and Improve Quality Through Digital Front Door Engagement
  10:00 AM – 10:20 AM @ Moscone South, Campground | Village Theater

• Consumer Data in Regulated industries: How to Ensure Compliance in Marketing
  2:00 PM – 2:40 PM @ Palace Hotel, Ralston Room

• Future of Life Sciences: Connect the Patient Experience
  2:00 PM – 2:40 PM @ InterContinental Hotel, Grand Ballroom C

• How to Deliver Concierge-Level Service to Patients through Health Cloud
  12:30 PM – 12:50 PM @ InterContinental Hotel, Industries Theater

• Integrating with the EMR: Unlocking Clinical Data to Drive Patient Outcomes
  1:30 PM – 2:10 PM @ InterContinental Hotel, Grand Ballroom A-B

• Shark Infested Waters: Will You Survive Your Digital Transformation?
  1:30 PM – 2:10 PM @ Palace Hotel, Telegraph Hill

• Digital Transformation Best Practices in Healthcare and Life Sciences
  2:30 PM – 3:10 PM @ Marriott Marquis, Yerba Buena Salon 14-15

• Perfect Partners: How Payers and Providers Team Up to Meet Customer Demand
  3:00 PM – 3:40 PM @ Palace Hotel, Ralston Room

• Building Relationships with Connected Consumers of Healthcare
  4:00 PM – 4:40 PM @ Palace Hotel, Marina Room

• Healthcare & Life Sciences Keynote: Transform Health & Wellness Experiences
  5:00 PM – 6:00 PM @ Moscone West, Level 3 | Keynote Room

Thursday, November 21:

• AppExchange Solutions for Healthcare & Life Sciences: Transforming Patient Care
  11:00 AM – 11:20 AM @ InterContinental Hotel, Industries Theater

• Utilizing a 360-Degree View of the Patient to Drive Healthier Outcomes
  3:00 PM – 3:20 PM @ InterContinental Hotel, Industries Theater

• Healthcare Providers: How to Build Meaningful Patient and Employee Journeys
  8:00 AM – 8:40 AM @ InterContinental Hotel, Grand Ballroom C

• Enhance Coordination of Outcomes for Medicaid Populations with Health Cloud
  12:00 PM – 12:20 PM @ Moscone South, Campground | Village Theater

• Future of Life Sciences: Mobilize Intelligent Sales
  1:00 PM – 1:40 PM @ Hilton Union Square, Plaza Ballroom A (Lobby Level)

• Achieve Patient and Member Outcomes with Salesforce Health Cloud
  1:30 PM – 2:10 PM @ Marriott Marquis, Yerba Buena Salon 14-15

• How Provider Organizations Can Initiate and Drive Enterprise Strategy
  2:00 PM – 2:20 PM @ Moscone South, Campground | Village Theater

• Coordinating Payers, Providers, and Agencies to Close Gaps in Social Barriers
  5:00 PM – 5:40 PM @ InterContinental Hotel, Union Square

Friday, November 22:

• Better Medicine: Engaging Patients, Members, and Consumers with the Customer 360
  8:30 AM – 9:10 AM @ Moscone West, Room 2008

• Re-Imagine Transitions of Care to Benefit the Provider and Patient Experiences
  8:30 AM – 8:50 AM @ InterContinental Hotel, Industries Theater

• How An Omni-Channel Experience and a 360-Degree Patient View Improves Outcomes
  11:00 AM – 11:20 AM @ Moscone South, Campground | Village Theater

• Transforming Mental Health with Service Cloud
  2:00 PM – 12:20 PM @ Moscone South, Campground | Theater 4

Be sure to follow us on social media at @silverlinecrm to keep up with #DF19 in real time.