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A Day in the Life: Louis Maldonado

By 06.14.19 Louis Maldonado
Reading time: 2 minutes

Job Title: Business Analyst
Start Date:
 July 2018

What is a fun fact or something interesting about yourself?

I can dive 40 feet without a scuba tank and can also hold my breath for seven minutes.

What is your position at Silverline?

I’m a Business Analyst, so I help with team tasks and tend to client needs.

What does your average day look like?

It usually consists of planning client work and checking what tickets I have assigned to me. There are a lot of meetings throughout the day. For example, there is an early morning stand-up as well as an end-of-day meeting. These meetings sandwich the work we do for clients and help us stay on track.

How did you find out about Silverline and your current position?

I knew I wanted to do consulting, so I Googled consulting companies. I found Silverline, and read the reviews on Glassdoor. Then I applied!

What motivates you at work?

Getting to work with highly motivated people and coworkers who love doing quality work for clients. There is also a vast amount of knowledge to be absorbed at Silverline.  

What are some interesting challenges you face?

I find that most often, challenges root from communication and a need for clarity. Another challenge I face is overcommitting. I often want to deliver more than I actually can in a given time frame, and that creates struggles.

What new things have you learned since you began working at Silverline?

So many. On the forefront would be using and understanding Salesforce as well as learning configurations, selling points, and technical pieces. Outside of that, I have learned more about my role as Business Analyst, and what I can contribute to projects. Lastly, I have learned about myself and the environment I like to work in, as well as the type of work I like to do.

What do you think makes Silverline successful?

The people and the passion they bring to the work they do. Silverliners really want to help out and are ready to jump in if you need something.

What is your favorite perk?

The flexibility of working remote! And all the extracurricular activities we are provided like the Silverline Summit and happy hours.

What is your favorite memory from working at Silverline?

The day I found out who my manager was going to be. I had worked with him before and knew he was extremely knowledgeable. I like to think we’re friends now.

What do you hope for your future at Silverline?

I hope I can be seen by others as a valuable team member and if they see me on the team roster people are excited to work with me. I also want to continue learning and growing my skills. In any role, there is always so much room for growth.

What advice would you give someone considering a job at Silverline?

Stay hungry, come in with the mindset that you want to learn every single day, because it’s a continuous process. Also, make sure you have a good work ethic and are a good communicator.


Interested in working with an amazing team? We’re hiring! Check out our Careers page to learn more and for current openings. Be sure to check us out on Glassdoor and LinkedIn too.

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