Job Title: Principal Consultant, Healthcare Solutions
Start Date: August 27th, 2018
Fun Fact: I’m Chinese, born in Vietnam, but grew up in Texas. I can make better Tex-Mex than Chinese or Vietnamese food!
What is your position at Silverline and what do you do?
As a Principal Consultant in the Healthcare vertical, I bridge industry knowledge and technical capabilities.
What does your average day look like?
Getting up to speed on the methodology and perspective of Silverline. I help create a knowledgebase of provider and patient interactions. This helps Silverline be more strategic with capabilities and offer clients more than just a technology solution.
How did you find out about Silverline and your current position?
Glassdoor. The job description matched my experiences! (I want to give a shout out to the HR team for describing the role and company in great detail.) It really piqued my interest to find out more about Silverline after seeing they were #1 on Glassdoor!
What motivates you at work?
The impact I can make on the providers who help improve patient lives.
What do you like most about your work?
The people! Everyone is very collaborative and open to all of the “dumb questions” I have as a new hire.
What are some challenges you face?
Finding time to meet with everyone, because we all have tight schedules.
What new things have you learned since you began working at Silverline?
I’ve learned more of the back end and technical pieces of Salesforce, which I have always wanted to know.
What do you think makes Silverline a successful company?
Everyone is committed to creating a great product and that really helps people. This mindset is embedded in everyone’s’ daily work day and I think that makes a huge impact.
What is your favorite perk?
Silverline swag, unlimited PTO, and the headquarters in New York. I love visiting New York so this gives me more of a reason to go!
What is your favorite memory?
Going through orientation in the headquarters in New York. The office atmosphere and all the free food was so cool!
What do you hope for your future at Silverline?
I hope to grow and continue to have fun while learning. I also want to influence the others around me and get them excited about healthcare as much as I am.
If you had a friend who was thinking about working for Silverline, what advice would you give them?
If you are truly passionate about what you do, then show your passion. Let your expertise shine in that area. Silverline will see that and appreciate it. If you can thrive in a collaborative environment then you will fit in seamlessly at Silverline.