Your Provider Roadmap to Success: Transitions in Care
Reading time: 4 minutes
This is the fourth in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate...
Your Provider Roadmap To Success: Ambulatory Care Coordination
Reading time: 3 minutes
This is the third in a series Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate patients...
Your Provider Roadmap to Success: Engaging Consumers & Patients
Reading time: 3 minutes
This is the second in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate...
Your Provider Roadmap to Success: How to Manage Provider Relationships
Reading time: 3 minutes
Silverline is focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. This article will focus on how to leverage the Salesforce platform and effectively navigate patients on their healthcare journey. The information provided...
Salesforce 2017 Connected Patient Report: Patient/Member Communities
Reading time: 2 minutes
In May 2017, Salesforce commissioned its 2017 Connected Patient Report survey to understand how “Americans communicate with their healthcare providers, insurance payers, and pharmaceutical Firms.” I recently discussed the overall results in the context of the Silverline Healthcare Accelerator Patient Contact Center. Now, I’d like to share with you Silverline’s Patient/Member Community templates. Less than...
Salesforce 2017 Connected Patient Report: Patient/Member Contact Center
Reading time: 2 minutes
Salesforce commissioned its 2017 Connected Patient Report survey to better understand how “Americans communicate with their healthcare providers, insurance payers, and pharmaceutical Firms” and get their thoughts on emerging technologies such as artificial intelligence. The survey was completed in May 2017 and included Americans with a primary care physician (PCP) and health insurance. The results...
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