The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Author: Marlien Rendon

What To Do About Growing Emergency Room Costs

Healthcare

It’s an unfortunate truth, but receiving care in an emergency room often starts patients on a path to financial disaster. It’s easy to feel the frustration of both patients and caregivers as they’re stuck in a circuit of supply and demand that doesn’t favor either party. The cycle is clear to see: patients aren’t able to afford their medical bills, much less emergency room costs, and hospitals need to be paid so they can continue…
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Consumerization of Healthcare

Healthcare

In working for Silverline, I am lucky to have a role that lets me guide organizations in understanding how their business operations can better align with patient’s changing expectations.  Organizations are quickly finding themselves wondering where, why, and how patients are choosing out-of-network services. They’re left puzzled by the fact that one area of their organization is getting rave reviews yet other areas have large gaps towards improvement.  Patients as Consumers One underlying issue exists…
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Using Technology and Social Determinants to Enhance Healthcare Today

Healthcare

In 1979, the Surgeon General’s report of “Healthy People” outlined an initiative and framework for a national effort from the Office of Disease Prevention and Health Promotion to set goals and objectives “to improve the health and well-being of people in the United States.” Since this starting point, the healthcare industry has worked diligently to meet the evolving wants, needs, and demands of people’s well-being with “Healthy People 2020,” still an integral part of their efforts.…
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