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How Amalgamated Bank Wins Employee Engagement with Salesforce Communities

By 11.09.15
Reading time: < 1 minute

Having great products and people is not enough in today’s competitive marketplace. Bankers are pressed for time, and they need technology to collaborate and further the personalized service they provide to their customers.

Salesforce is the premier Customer Success Platform, helping Banks collaborate quickly across multiple lines of business to convert more leads and provide a world-class customer experience. Now Salesforce Community Cloud is changing the way Banks engage with customers and employees.

Join us for a live webinar to hear directly from Salesforce and Amalgamated Bank, and learn how they are driving measurable business results with Salesforce Communities and The WaterCooler: an Intranet Platform.

Landon Ewers, CIO, Amalgamated Bank
Landon Ewer is the Chief Information Officer of Amalgamated Bank. Established in 1923 by the Amalgamated Clothing Workers of America, Amalgamated Bank continues the progressive traditions of its founders as the largest majority-owned union bank in the United States. Amalgamated Bank is an FDIC insured commercial bank with over $3.5 billion in assets and has retail branches across four New York City boroughs in addition, the bank has branches in New Jersey California and Washington, D.C.

Pam Hannett, Banking Practice Director, Silverline
Pam has a strong background in both CRM and Salesforce, with more than 14 years of experience in the banking industry. Her experience also spans process optimization, deployment of programs, and metrics-based analysis. Previously, Pam lead the team at Bank of New Hampshire to implement Salesforce across the organization.

Jonathan Jager-Hyman, AE, Salesforce Financial Services
Jonathan focuses solely on the Financial Services Industry at Salesforce. He leverages his expertise to help Retail and Commercial Banks throughout the Northeast understand how they can maximize the Salesforce Platform to transform how they engage with customers and employees.

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