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A Year in Review: Our Favorite Stories From 2019

By Lindsay Lelivelt 01.08.20

New year, new decade, new content coming your way! But first, let’s take a look back at several of our favorite stories, trends, and customer highlights from 2019.

The Top 5 Insurance Trends You Should Know in 2019

Silverline’s VP of Financial Services broke down five trends leading the digital revolution for insurance companies in 2019.

6 Trends to Watch in Banking: Meeting Customer Expectations with Insight and Analytics

Is your organization prepared to meet your most pressing customer needs and expectations? Take a look back at these six important banking trends.


Helping Project Sunshine Connect and Do More with Donors and Volunteers

Project Sunshine spreads joy to pediatric patients, but they needed a better solution for connecting with donors and volunteers. See how Silverline helped with a Salesforce implementation.

Silverline Celebrates its 10-year Anniversary

Not to toot our own horn, but this year we celebrated our 10-year anniversary! Hear from Salesforce, our healthcare and financial services clients, and our CEO in the press release.


Why EHR and CRM are Better Together

There’s a common misconception that it’s EHR vs. CRM, but there are good reasons to consider EHR and CRM as a connected solution.

Deeper Member Insights & Improved Results for Baxter Credit Union

Baxter Credit Union is known for personalized member relationships. See how Silverline’s Salesforce implementation provided deeper insights and more.


This International Women’s Day, Get to Know Two Healthcare Pioneers

For International Women’s Day 2019, we highlighted healthcare pioneers at Indiana University Health and Avera McKennan Hospital & University Health Center.

A Customized Multichannel Solution to Better Serve CareMount Medical Patients and Staff

Learn how Silverline helped CareMount Medical leverage Salesforce to drastically reduce calls to and from the practice, increase top-line revenue, and more.


Tips and Tricks to Ace the MuleSoft Certified Developer Test 

For those looking to become a MuleSoft Certified Developer, Silverline has tips and tricks and a bit of encouragement for you before you take the test.

Blog Series: Fun with UX Design and Salesforce

When it came to this series, we couldn’t pick just one. Take a trip down memory lane as we explore UX design in daily life and how it applies to the Salesforce ecosystem.


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