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How Salesforce FSC Supports Branch Management
Reading time: 4 minutes
...bank branches. It can improve customer satisfaction and retention and give banks an edge in a competitive market. What is bank branch management? Branch management involves overseeing all operations of... -
Why Identity and Access Management is a Big Deal for Banks
Reading time: 5 minutes
...and access management Silverline tailors identity and access management solutions to meet your specific needs by leveraging insights acquired through real-world expertise gained across the financial services industry. From strategic... -
Accelerating Complaint Management with Salesforce
Reading time: 3 minutes
...a custom complaint management system within Financial Service Cloud that provided enhanced reporting, trend analysis, and forecasting of complaints. This bank’s previous complaint management system was built on legacy technology,... -
Page Salesforce Referral Management Solutions
Manage the referral lifecycle and reduce patient leakage with referral management solutions built on Salesforce Health Cloud.
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Page On Strategy, and the Business of Building a Connected Experience
Reading time: 5 minutes
...customer-centric work Eliminate point solutions by leveraging the platform to support processes and workflows (referral management, pipeline management, case management, complaints management, contract management, digital marketing, print marketing, and event... -
Page Driving More Value from Five Star Bank’s FSC Platform
Reading time: 3 minutes
...Five Star Bank. Change management was a significant piece of the Salesforce solution since the previous version had poor user adoption. Silverline helped the Bank develop a change management and... -
Clients Five Star Bank
...knowledge and have been able to bring great recommendations in this implementation,” said Taylor Veenema, Director of Corporate Strategy at Five Star Bank. Change management was a significant piece of...
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Clients Improving Your Salesforce Security & Compliance in the COVID-19 Era
Reading time: 5 minutes
...change management and least privilege access, and even finer controls like session settings. Much of the discussion for us comes back to making sure our customers have a Salesforce security... -
Page Salesforce Consulting Services
With our Salesforce consulting services, we’ll guide you through your CRM journey — including implementation, customization, support & more.
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Page Insurance
Today's insurers need Salesforce insurance solutions to help business operations — so you can manage the client lifecycle from prospect to policy renewal.
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Page The 5 Phases of an Effective DevSecOps Process
Reading time: 5 minutes
...you track who asked for the change and why the change was made? What does the change connect to and when was it done? The Salesforce audit trail has limited... -
Page How Salesforce Health Cloud Helps Payers Perform Utilization Management
Reading time: 3 minutes
...the care management team Silverline works with payers to perform utilization management services within Health Cloud or integrate Health Cloud with their existing utilization management system. This might be taking...
