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Silverline Supports Salesforce Work.com for Vaccines Launch
Reading time: 2 minutes
...will be one of the most complex and large-scale logistical challenges in human history.” With this new solution, they hope to help decrease the amount of effort required to coordinate... -
Page Digital Branch
Build a digital branch and create digital experiences that are as personalized and effective as your in-person interactions.
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Page SymphonyRM and Silverline announce a new premier partnership
Reading time: 2 minutes
...healthcare specific, AI-driven next best actions with Silverline’s healthcare team’s thoughtful approach to implementation.” SymphonyRM’s AI platform combines machine learning and human creativity to activate patient and provider relationships. SymphonyRM... -
Page Salesforce Record Access: Who Sees What and Why
Reading time: 6 minutes
...may have access to the Employee object, where they can see all the employees within the company, but only users within the Human Resource group can view the Compensation field... -
Page Building a 360 Ecosystem of Care: Connecting Data, Gaining Insights
Reading time: 4 minutes
...consumers are starting to have more control over their information, which will help. According to the new guidance from the Department of Health and Human Services, their “newly implemented interoperability... -
News & Press Silverline Named #25 on Crain’s 2019 list of the Best Places to Work in New York City
...an employer survey focusing on benefits, policies and human resources practices. The winning companies once again are broken down by the size of their city-based workforce, with a minimum of...
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News & Press A Day in the Life: John McKoll
Reading time: 3 minutes
...to support each consultant as a full human. At Silverline, as with many companies, we previously had senior members of the team serve as managers in addition to their client-facing... -
News & Press 7 Salesforce Data Cloud Best Practices
Reading time: 4 minutes
...current challenges and gaps that need to be addressed and start to define high-level requirements. By centering the discussion around the human experiences you want to enable first, you lay... -
News & Press DNA and CRM: Gene Therapy Chain of Custody Innovation
Reading time: 3 minutes
...Richard Roblin back in 1972, the first successful gene therapy performed on a human occurred in 1990. There are now three FDA-approved products: two cell-based gene therapies for cancers of... -
News & Press How Travel ChatBots are Elevating Customer Service
Reading time: 5 minutes
...human agent. In essence, the ChatBot can optimize its performance and the content of a conversation based on the user’s starting point, identity, and the context of the conversation to... -
Page Salesforce Insurance Claims Management
Provide policyholders with a streamlined claims process leveraging Salesforce insurance claims management solutions from Silverline.
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Page 5 Trends Shaping the Future of Investment Banking Today
Reading time: 6 minutes
...need it. With high-pressure deals, eliminating human error on complex contracts, automating the signature process, or simply ensuring that meeting scheduling is seamless, AI and bots offer plenty of value...