According to a recent Forrester Research study 44 percent of respondents reported serious challenges with CRM user adoption. Companies who implement a CRM system without properly integrating other critical systems and providing tools that help users get their jobs done easier and faster struggle with CRM user adoption. That’s where Silverline’s app, CalendarAnything, and Riva CRM Integration...
When branding expert Jeremy Miller asked Silverline to participate in his lastest book, Sticky Branding, we were thrilled. As one of salesforce.com’s fastest growing partners, we are incredibly proud of the reputation we have built. The book, a result of Jeremy’s decade long study of outstanding brands, features real-world examples for strengthening and growing your...
A recent study from Harvard Business Review reveals that attributes of top performing companies include: collaboration, honesty, innovation and agility. With the right intranet solution, you can strengthen these aspects of your business. Here are 4 things to consider when choosing an intranet platform:
Mark your calendars! The next Salesforce Financial Services User Group is August 7th. The meeting will be hosted virtually and in person at Silverline's new headquarters (860 Broadway, 5th Floor, NYC). Click here to register.
Discussion will focus on features in the Salesforce Summer '14 release as well as sharing and security concerns. Both Salesforce and Silverline will have financial services experts on hand to answer your questions. All levels of Saleforce expertise are welcome to attend.
Overwhelmed by the number of clicks in your life? With Salesforce Navigator, a Chrome extension, you can easily access any page in Salesforce with your keyboard.
From standard areas, to set up, to objects without tabs, what you need is right at your fingertips. Developed by members of our Technical Team, the extension was created to make Silverline’s time spent on projects more efficient. Now, we’re sharing the tool with you! You can install the extension on the Chrome App Store.
In 2009 the world felt a shift: the number of social networking users surpassed that of email users (Comscore, June 2011). Today, the opportunity for businesses to connect and learn about their customers through social outlets is greater than ever. As Angela Ahrendts, CEO at Burberry and Salesforce.com user affirms, ”You have to create a social enterprise today. You have to be totally connected with everyone who touches your brand. If you don’t do that, I don’t know what your business model is in five years.”