The Mphasis Silverline Blog
Industry insights, Salesforce news, and more
Insurance
Get to Know the Insurance-Focused Updates to Financial Services Cloud
Reading time: 3 minutes
It’s an exciting time in insurance technology! On September 24, Salesforce announced an insurance-focused extension to its Financial Services Cloud. New enhancements are designed to help insurers to strengthen relationships with policyholders and include a 360-degree view of each customer across all lines of business. These new capabilities also provide insurers with expanded functionality designed...
Insurance
The Top 5 Insurance Trends You Should Know
Reading time: 3 minutes
In the age of digital transformation, insurance companies are making major moves to up their industry’s ability to meet customer and employee needs. Here are five top trends working their way through the world of insurance. Trend #1: Value and efficiency throughout the customer journey We’ve all had to deal with a long process to...
