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Salesforce Marketing Cloud Engagement

With Marketing Cloud Engagement, Mphasis Silverline helps you reach your customers, at scale, on any device or channel

Marketing Cloud Engagement is the core of Salesforce Marketing Cloud’s suite, allowing you to create and tailor content specific to each customer across email, advertising, mobile, e-commerce, social media, customer communities, and more.

Salesforce Marketing Cloud - Stacked

Marketing Cloud Engagement Products

Create an omnichannel marketing approach to improve engagement with your customers and prospects with Marketing Cloud Engagement’s toolset.

Improve functionality with AI in Marketing Cloud

Salesforce’s AI features are constantly expanding. With Marketing Cloud Engagement, you can use AI capabilities such as Einstein Send Time Optimization to optimize email send times based on time zones of the recipient and the time of day they’re most likely to open an email. You can also use frequency optimization features to prevent inundating customers with too frequent emails.

AI Marketing

Marketing Cloud Engagement Services

Marketing Cloud Journey

Mphasis Silverline’s Marketing Cloud services will help you get the most out of Marketing Cloud Engagement, improving your customer experience and helping you achieve your business goals.

A Customized Multi-channel Solution to Better Serve CareMount Medical Patients and Staff

CareMount Medical wanted a single source of truth — a solution that would streamline their processes , save both patients and staff valuable time, and simplify the patient journey. Mphasis Silverline helped CareMount implement Marketing Cloud to help improve their patient experience and increase the operational efficiency for their team with a multichannel, personalized solution. Marketing Cloud helped communicate follow-up care reminders, preventative care outreach, and referrals

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CareMount Medical

Why choose Mphasis Silverline?

Mphasis Silverline is a top Salesforce partner with over a decade of experience serving companies in the financial services, healthcare, and media and entertainment spaces. Our consultants specialize in these verticals, and often have first-hand experience working in these industries.

In addition to our industry expertise, we also bring our expertise across the full range of Marketing Cloud products, with 75+ marketing automation engagements and 70+ Marketing Cloud accreditations/certifications. Our goal is to be a strategic partner for our clients, establishing a shared vision of success and then bringing an engagement strategy to life with Marketing Cloud.

Marketing Cloud Planning

We're ready to help

Learn more about how Silverline can help you with Marketing Cloud Engagement.

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