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Shift CRM, a Silverline Company, named official launch partner by Salesforce for Advertising Sales Management for Media Cloud
Reading time: 3 minutes
...today announced Advertising Sales Management for Media Cloud, a new industry-specific application for managing cross-channel advertising sales. Now, with Advertising Sales Management, cross-channel planning and execution, automated client reporting, and... -
Page Salesforce Insurance Claims Management
Provide policyholders with a streamlined claims process leveraging Salesforce insurance claims management solutions from Silverline.
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Page Future-Proof Member Management for Health Insurance Companies
Reading time: 3 minutes
...information while navigating through claims management, utilization management (e.g., prior authorizations, referrals, approvals), and care management (e.g., care plans) can become slow and tedious — leading to fatigued employees and... -
Page How to Ensure a Seamless Migration to Salesforce Media Cloud
Reading time: 4 minutes
...custom processes leveraging the new Omniscript toolset. Troubleshooting is conducted to resolve any issues or bug fixes prior to deployment. Training and support for change management: Silverline provides knowledge transfer... -
Page Implementing Salesforce Gives GreenState Credit Union Better Member Visibility
Reading time: 3 minutes
...Change management was a significant piece of the Salesforce solution and Silverline helped GreenState develop a change management plan and communication plan that included an employee training strategy. This approach... -
Page Slack Launches New Industry Solutions with Global Consulting Partners
Reading time: 2 minutes
...technology integration, change management, and operational transformation. That’s why Slack and Salesforce are working with consulting partners to launch the first wave of Slack Partner Industry Solutions. Earlier this year,... -
Page Advisory Services
Silverline's Salesforce advisory services can help you wherever you are along your digital transformation journey.
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Page The Traditional vs. Modern Healthcare Marketer: 6 Key Differences
Reading time: 3 minutes
...in telling this story (over and over and over again) was that it required — and continues to require — organizational change. Change in how we went to market, change... -
Page Think Big, Start Small: Planning for Digital Transformation Within Your Means
Reading time: 4 minutes
...as cloud applications, enables organizations to adapt to business changes faster. This is a part of the promise of the digital transformation that is at the forefront of business management... -
Page How to Improve the Claims Management Process
Reading time: 4 minutes
...Management, Underwriting, Commissions, Post Issue Transactions, Claims and Billing to achieve a complete business solution. Reach out to learn more about how to improve your claims management process with Salesforce.... -
Page A Guide to Chronic Care Management with CRM
Reading time: 4 minutes
...or population-health management programs. Powered by Tableau CRM analytics, providers can identify a panel of patients based on various criteria and risk algorithms and enroll them into a care management... -
Page How Insurance Companies Leverage Salesforce for Agency Management
Reading time: 4 minutes
...complicated disparate systems or deal with traditional support channels like calling or emailing. Here we share how Silverline improved agency management for one of our carrier clients and the Salesforce...