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Clients Global Healthcare Organization
...with a Salesforce Envision engagement, they could take a human-centered approach that would increase innovation and adoption. As a certified Salesforce partner, Silverline was brought in to identify the healthcare...
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Clients Becker’s Panel Recap: Healthcare Digital Transformations and Improved Patient Engagements
Reading time: 7 minutes
...has accelerated everything in the virtual and digital space. It plays really nicely into our solutions centered around digital engagement. I think what’s really changed is that virtual care, digital... -
Clients Bank Core Conversions, Digital Transformations: How to Implement Both at Once
Reading time: 4 minutes
...is critical to enable your clients to seamlessly engage with the appropriate associates. This allows you to create integrated cross-channel engagement opportunities that bridge human and digital interactions. The above... -
Clients 4 Ways AI is Impacting the Banking and Lending Industry
Reading time: 4 minutes
...before we get going, let us caveat that an actual human from Silverline wrote this blog post with no AI involved (well, maybe we asked Alexa to turn on some... -
Clients 3 Ways to Leverage AI-Enabled Automation in Diagnostics Now
Reading time: 3 minutes
...entry hours, freeing up human resources for more critical tasks Data quality: Improved accuracy of data entry, reducing errors that could lead to sample mix-ups or diagnostic delays Customer experience:... -
Clients 5 Strategies to Reduce Operational Costs in Healthcare
Reading time: 5 minutes
...be to make the patient experience as comforting as possible through both personalization and self-service — striving for that perfect balance between automation and a live, human-touch interaction. Providing personalized... -
Clients Insurtech Trends Uncovered at ITC Vegas 2023
Reading time: 2 minutes
...where to automate and where to keep the human involved. As you look at your business, look for repetitive and routine processes such as data entry and document generation. This... -
Clients Simplifying Complicated Workstreams in Banking Mergers and Acquisitions
Reading time: 4 minutes
...core business. Marketing and PR are communicating the new company to customers and clients. Human resources is managing the cultural and benefits aspects of the transition. Teams and leadership are... -
Clients How Tech Can Win the Battle for Financial Services Talent
Reading time: 7 minutes
...especially at senior levels. According to the Society for Human Resource Management, guidelines for calculating the cost of attrition range between 50% for an entry-level employee’s salary and benefits up... -
Clients Becker’s Webinar Recap: A Prescriptive Approach to Value-based Care
Reading time: 6 minutes
...and expectations of their patients — especially in the midst of a global pandemic. Transitioning to value-based care When moving beyond transactional care and into a more human-centric standard, providers... -
News & Press Get to know Silverline’s 2019 Salesforce MVPs
...topic to begin with.” “You really kept the evening moving and fostered a great environment where people felt comfortable to reflect, question their biases, grow as human beings, and share...
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News & Press What You Missed at Mulesoft CONNECT in NYC Last Month
Reading time: 4 minutes
...the imperative for future innovation gets lost in translation. The fundamentals of innovation require human intervention, unstructured thinking, and creativity in response to these big cultural shifts, and that requires...