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Consumerization of Healthcare: Using Technology to Keep Up
Reading time: 3 minutes
...technology at the right time and place. The nature of healthcare will always require levels of human interaction that can’t be replaced. In times of stress and worry, a patient... -
The Art of Retaining B2B Customers in the Banking Industry
Reading time: 5 minutes
...the right expertise and human experiences added to the conversation, your team can engage and educate on new and needed solutions — especially important in a virtual world, where you’re... -
Mini Hackathon: How to Better Serve Customers through Integrated Data
Reading time: 7 minutes
...their prospects and customers to improve the quality of human interaction. Sample data populates the tool created Users can navigate to a specific customer and get real-time updates about how... -
News & Press Silverline Names Andrew Blaisdell New Chief People Officer
...strategy, human resources operations, Silverline Cares, and inclusion and diversity initiatives. “As we continue to grow our organization to serve the evolving needs of our clients; talent development, employee engagement,...
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News & Press SymphonyRM and Silverline announce a new premier partnership
...best actions with Silverline’s healthcare team’s thoughtful approach to implementation.” SymphonyRM’s AI platform combines machine learning and human creativity to activate patient and provider relationships. SymphonyRM takes healthcare engagement beyond...
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Page Migrating to Financial Services Cloud
Are you ready to make a change? See why migrating to Financial Services Cloud might be the your best bet for improved results.
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Page How Can the Banking Industry Improve Customer Service?
Reading time: 3 minutes
...quickest manner possible not only resolve their issue or question, but potentially make recommendations and guide them to the next step Customer engagement needs to seamlessly blend the human and... -
Page 10 Ways Mobile Technology Revolutionized Wealth Management
Reading time: 2 minutes
...collaborating in real-time and eliminating manual processes. 7. Human Interaction Salesforce lets you easily empowering your firm’s marketers to generate meaningful content, and track its effectiveness. Your clients will appreciate... -
Page Personalize the Customer Journey in Banking with 360-Degree Data
Reading time: 4 minutes
...human and digital experience, bringing some automation and insights that help your agents capitalize on opportunities that arise as a person gains more financial maturity or independence. Say, for example,... -
Page How to Attract and Retain Banking Customers in a B2C World
Reading time: 7 minutes
...interactions. With the right expertise and human experiences added to the conversation, your team can engage and educate on new and needed solutions — especially important in a virtual world,... -
Page Sales Cloud vs. Financial Services Cloud: What You Need to Know
Reading time: 3 minutes
...risk of human error and frees your employees from the need to complete tedious manual tasks. Action plans allow you to not only track the required tasks in the proper... -
Page Understanding Healthcare’s Digital Front Door
Reading time: 3 minutes
...always require levels of human interaction that can’t be replaced. So the right internal tools to facilitate those interactions is key to success. Your organization should be able to adapt...