The Mphasis Silverline Blog
Industry insights, Salesforce news, and more
Around the Office
Around the Office: Remote Silverliners and Their Workplaces
Reading time: 4 minutes
Here at Silverline we provide an inclusive and supportive environment for all of our employees. One of our key goals is to create a company culture that encourages individuals to thrive, regardless of where they are located. With tools like The WaterCooler, Skype, GoToMeeting, Salesforce Chatter, and our Beam+ robot we equip individuals with the tools they...
Tools
6 Tools to Help you be Ridiculously Efficient in Salesforce
Reading time: 3 minutes
Whether you’re a new Salesforce admin/developer or an experienced one, I’m sure you’re always looking for advice that will make you better at your job. Well, I’m here to help! Here are 6 tools that will help you be ridiculously efficient in Salesforce. Salesforce Navigator If you’re tired of spending time clicking on Your Name > Setup…. and...
A Day in the Life
A Day in the Life: Paula Cervoni
Reading time: 4 minutes
Who: Paula Cervoni Position: Engagement Manager Employee Since: June 2014 Fun Fact: One of my favorite moments as a Silverline Engagement Manager was our client team winning the 2014 “Most Collaborative Team” Award.” Where were you prior to Silverline? Prior to joining Silverline, I was an independent consultant doing freelance consulting on technology-related projects. The main areas of...
Salesforce News
Top 5 Features of the Salesforce Summer ’15 Release
Reading time: 2 minutes
May is here, and with it the Salesforce Summer ‘15 Release. Here is a countdown of my top 5 favorite features: 5. Merge, Rename, or Delete Topics in Communities Community Admins can now merge, delete, or rename topics in Communities. This allows admins to ensure that these conversations remain concise, clear, and easy to find as...
Financial Services
Relationship Banking is your Mission if you Choose to Accept it
Reading time: 2 minutes
What is the true meaning of relationship banking? I find myself asking this question to every bank or credit union I work with and the answer routinely comes back to “it’s the number of deposit or loan accounts that the customer has with our institution.” Let’s take a deeper look, shall we? Is it really...
Healthcare
Cloud Promotion Through Meaningful Use 3
Reading time: 2 minutes
The recent introduction of Meaningful Use 3 presented a lot of the same, or clarifications of the past. However, it also demonstrated a sincere desire to learn from prior mistakes and offer opportunities to make the goals of meaningful use more achievable. In doing so, it appears that CMS is recognizing that by further expanding...
