The Mphasis Silverline Blog
Industry insights, Salesforce news, and more
Data Cloud
Leverage Unstructured Data in Salesforce Data Cloud to Power AI Processes
Reading time: 3 minutes
In the AI-driven era of customer engagement, data isn’t just fuel — it’s the engine. But AI models are only as powerful as their data. The rise of generative AI, machine learning, and predictive analytics has increased demand for high-quality, real-time data, both structured and unstructured. As AI advances, Salesforce Data Cloud is emerging as...
CalendarAnything
4 New CalendarAnything Features to Enhance Salesforce Scheduling
Reading time: 7 minutes
CalendarAnything is the #1 Salesforce calendar app on the AppExchange because we are always listening to our users and implementing new features that meet their most pressing needs. From new visualization options to make it easier than ever to see and understand your Salesforce data to integrating with Salesforce Flows to automatically update records directly...
CalendarAnything
FormAssembly + CalendarAnything = All-In-One Self-Scheduling
Reading time: 3 minutes
FormAssembly, the top web form builder on the AppExchange, has partnered with CalendarAnything, the top calendaring solution on the AppExchange, to deliver an all-in-one self-scheduling solution. CalendarAnything’s Availability Scheduling empowers organizations to effortlessly set the availability of any object within Salesforce, from time slots for resources to assets awaiting assignment. By doing so, your team...
Banking
Matt Trokey Joins Mphasis Silverline as GTM Leader, Banking, Lending, & Payments
Reading time: < 1 minute
We’re thrilled to announce that Matt Trokey has joined our Financial Services practice as Go-To-Market Leader, Banking, Lending, & Payments. In this role, Matt will lead our go-to-market strategy and offerings while partnering with sales and delivery teams to help companies in the FS industry drive transformation, growth, and measurable ROI. “We’re thrilled to have...
Insurance
Transforming Insurance Brokerage Software with Salesforce
Reading time: 2 minutes
The insurance brokerage industry has always been dynamic, adapting to new market demands, client expectations, and technological innovations. But with legacy systems holding many brokerages back, the need for a transformation is more pressing than ever. Enter Salesforce’s Financial Services Cloud (FSC) for Insurance Brokerages, a game-changing platform designed to streamline operations, enhance client experiences,...
Agentforce
How to Build A Data Strategy for Agentforce Success
Reading time: 5 minutes
You’ve heard about Agentforce and seen how it works, but how do you prepare your organization to effectively implement AI Agents for your unique data environment? Agentforce’s Atlas Reasoning Engine relies on access to accurate, relevant, and trusted data in order to build plans that Agents can execute on autonomously, making your data strategy an...
Salesforce Platform
Streamline Incentive Compensation Management with Salesforce Spiff
Reading time: 3 minutes
In February 2024, Salesforce expanded its portfolio by acquiring Spiff, an app that helps sales teams streamline their incentive compensation management and commission calculations. As companies face increasing competition in hiring top sales talent, they realize the importance of augmenting their compensation strategies with transparent tools to drive sales performance. A former Salesforce Ventures portfolio...
Real Estate
4 Ways Salesforce Closes the Real Estate Technology Gap
Reading time: 4 minutes
In their 2024 Technology Survey, The National Association of Realtors uncovered that only 22% of active realtors feel confident that they are getting the most benefit from emerging technology tools. There are multiple reasons why this is the case. The older generation of realtors can often view these tools as a challenge instead of an...
Insurance
Mphasis Silverline Partners with AgentSync for Insurance Compliance Solutions
Reading time: 2 minutes
Successfully managing insurance compliance requires diligence, accuracy, and a strict adherence to timeliness. Onboarding, licensing, appointments, and terminations can be extremely labor-intensive, error prone, and expensive without the right technology in place, which is why AgentSync developed a SaaS platform to help insurance companies streamline their end-to-end producer management processes. Mphasis Silverline is excited to...
Dreamforce
10 Sessions You Don’t Want to Miss at Dreamforce 2024
Reading time: 5 minutes
This year’s Dreamforce is only two weeks away and it’s a big one for Mphasis Silverline. It’s the first time we’re showcasing the vast technological opportunities provided by our synergy with Mphasis to the larger Salesforce ecosystem! Dreamforce visitors are invited to the Mphasis Silverline Lounge at the Palace Hotel, where they can gather for...
