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News & Press SymphonyRM and Silverline announce a new premier partnership
...best actions with Silverline’s healthcare team’s thoughtful approach to implementation.” SymphonyRM’s AI platform combines machine learning and human creativity to activate patient and provider relationships. SymphonyRM takes healthcare engagement beyond...
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News & Press Mini Hackathon: How to Better Serve Customers through Integrated Data
Reading time: 7 minutes
...their prospects and customers to improve the quality of human interaction. Sample data populates the tool created Users can navigate to a specific customer and get real-time updates about how... -
Page Migrating to Financial Services Cloud
Are you ready to make a change? See why migrating to Financial Services Cloud might be the your best bet for improved results.
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Page How Can the Banking Industry Improve Customer Service?
Reading time: 3 minutes
...quickest manner possible not only resolve their issue or question, but potentially make recommendations and guide them to the next step Customer engagement needs to seamlessly blend the human and... -
Page Silverline Names Andrew Blaisdell New Chief People Officer
Reading time: 2 minutes
...overseeing the company’s talent strategy, human resources operations, Silverline Cares, and inclusion and diversity initiatives. “As we continue to grow our organization to serve the evolving needs of our clients;... -
Page Personalize the Customer Journey in Banking with 360-Degree Data
Reading time: 4 minutes
...human and digital experience, bringing some automation and insights that help your agents capitalize on opportunities that arise as a person gains more financial maturity or independence. Say, for example,... -
Page 10 Ways Mobile Technology Revolutionized Wealth Management
Reading time: 2 minutes
...collaborating in real-time and eliminating manual processes. 7. Human Interaction Salesforce lets you easily empowering your firm’s marketers to generate meaningful content, and track its effectiveness. Your clients will appreciate... -
Page How to Attract and Retain Banking Customers in a B2C World
Reading time: 7 minutes
...interactions. With the right expertise and human experiences added to the conversation, your team can engage and educate on new and needed solutions — especially important in a virtual world,... -
News & Press Silverline Names Andrew Blaisdell New Chief People Officer
...strategy, human resources operations, Silverline Cares, and inclusion and diversity initiatives. “As we continue to grow our organization to serve the evolving needs of our clients; talent development, employee engagement,...
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News & Press Understanding Healthcare’s Digital Front Door
Reading time: 3 minutes
...always require levels of human interaction that can’t be replaced. So the right internal tools to facilitate those interactions is key to success. Your organization should be able to adapt... -
News & Press Silverline Supports Salesforce Work.com for Vaccines Launch
Reading time: 2 minutes
...will be one of the most complex and large-scale logistical challenges in human history.” With this new solution, they hope to help decrease the amount of effort required to coordinate... -
Page Digital Branch
Build a digital branch and create digital experiences that are as personalized and effective as your in-person interactions.