Salesforce Platform
Einstein GPT Empowers Enterprises with Trusted Generative AI
Reading time: 4 minutes
Trust and generative AI are often met with a skeptical reaction. Trust is lacking, and new Salesforce research found that 73% of employees believe generative AI introduces new security risks, and nearly 60% of those who plan to use the technology don’t know how to keep data secure. AI Cloud is Salesforce’s answer to enterprises...
Silverline DIBS
7 Takeaways from the Salesforce Partner Ecosystem Equality Report
Reading time: 4 minutes
Silverline is proud to be among the 11,000 partners around the world that make up the Salesforce ecosystem. Partners not only deliver Salesforce success to clients but also collaborate with Salesforce to effect change across workforce development and entrepreneurship. Together, the ecosystem upskills and hires talent from underrepresented groups (URG) and invests in the growth...
Financial Services
How to Embark on a Successful Journey with Salesforce and nCino
Reading time: 4 minutes
Silverline’s Transcending CRM Podcast explores how the Salesforce ecosystem has impacted the careers of fellow Trailblazers and the businesses that have leveraged dynamic growth from the platform. A recent episode featured Julie Bonnema, VP, Digital Transformation Manager at Peoples Bank in Munster, Indiana. Headquartered in Munster, Indiana, Peoples Bank serves customers and communities across Northwest...
Banking
Driving More Value from Five Star Bank’s FSC Platform
Reading time: 3 minutes
Financial Institutions, Inc. (Nasdaq: FISI) is an innovative financial holding company with approximately $5.8 billion in assets offering banking, insurance, and wealth management products and services through a network of subsidiaries. Its Five Star Bank subsidiary provides consumer and commercial banking and lending services to individuals, municipalities, and businesses through its Western and Central New...
Salesforce Platform
Managed Services: Addressing Agility
Reading time: 4 minutes
In this installment of our managed services series, we’re talking about the great unknown. With staff augmentation, platform and system integration, and post implementation already covered, we know that there are still questions about what to do when your company is ready to bring its Salesforce Org to the next level. Silverline’s flexible Managed Services...
Salesforce Platform
Managed Services: What Happens After Go-Live
Reading time: 3 minutes
We’re continuing our coverage of common myths about managed services and providing you with all the info you need to take the next step to Salesforce success. Last time we learned that managed services is more than staff augmentation. It’s innovative solutions and scalable, ongoing support tailored specifically to teams in need. We also highlighted...
Salesforce Platform
Managed Services: Going Beyond Staff Augmentation
Reading time: 3 minutes
Still thinking about managed services after our last post? You’re in luck! We know your full-time job consumes enough of your day, let alone trying to stay up to date with all of the requests coming from users, or staying on top of all the latest and greatest capabilities and improvements. You want more help...
Media & Entertainment
Transforming a4’s Ad Sales Budgeting Process
Reading time: 4 minutes
A4, a division of Altice News & Advertising, provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and advertising clients. a4’s coverage offers over 80 million authenticated U.S. household IP addresses and 15 million households with viewership data collected across 210 Designated Market Areas (DMAs), including the Optimum markets that span nationwide. The...
Media & Entertainment
Ensuring Greater Visibility for The MBS Group’s Stage and Studio Scheduling
Reading time: 3 minutes
As the world’s largest studio advisory and production services company, The MBS Group services more than 500 sound stages across North America and Europe and supports more than 450 productions a year. The MBS Group provides studio management, studio design and development, and equipment inventories for lighting, grip, and expendables. The company has more than...
A Day in the Life
A Day in the Life: Tanner Mueller
Reading time: 2 minutes
Job Title: Specialty Manager, Marketing Automation Start Date: May 2022 Tell us a fun fact or something interesting about yourself: I am a mixology fan and have a custom bar in my basement and have been teaching classes and doing events now for the last three years. Describe your position at Silverline: I am here...