Salesforce Sales Cloud
Mphasis Silverline helps you leverage Sales Cloud to sell the way you want and meet your customers where they need you most.
Traditional selling is no longer as effective as it was in the past. Buyers can purchase without talking to a rep, form an opinion before engaging, and expect a personalized consultation with a connected experience.
How can you rapidly build relationships and increase revenue, while educating and empowering customers, clients, members, employees, and partners? And how can you make sure your key stakeholders receive the right information at the right time?
The answer is Salesforce Sales Cloud, and Mphasis Silverline is here to help you get the most value out of it.
Salesforce Sales Cloud Consulting Services
Mphasis Silverline’s services for Sales Cloud extend from advisory to implementation services to ongoing support for existing Orgs.
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Advisory Services
We’ll help you build a roadmap for your digital transformation strategy with Salesforce — based on solid business metrics, an understanding of your customers and users, and a focus on data and technology.
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Implementation Services
Set up Salesforce Sales Cloud to meet your business needs through configuration of the platform, additional development and customization, and integration of additional data points for a 360-degree view and optimized processes.
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Managed Services
With Salesforce Managed Services from Mphasis Silverline, support your Sales Cloud org to make the additional updates and enhancements your business needs as the requirements of your users change over time.
Improved sales processes for a medical device manufacturer
As Designs for Vision, Inc. (DVI), a leading medical device manufacturer, increased their sales, it became increasingly difficult for management to track sales activity and leads. Additionally, it was nearly impossible to obtain a centralized view of a customer’s history.
Mphasis Silverline partnered with DVI to implement Sales Cloud to centralize their CRM data, support processes like lead management, quote management, and campaign management, and provide greater insight across the sales process with a portfolio of reports and dashboards.
Read the story.
Accelerate your productivity, prioritize your customers
Who doesn’t want to engage with customers earlier and close deals faster? Sales Cloud makes it easy for your sales team to connect with customers and deliver a seamless and efficient experience. You can ensure positive interactions throughout the sales process, from lead nurturing campaigns to intuitive deal tracking.
Design intelligent operations
Structure any sales process, track relevant KPIs, and balance and deploy territories while adapting quickly to any market change.
Empower channel partners
Drive partner sales with intelligent insights, contextual recommendations, and a branded, personalized experience for each partner.
Manage multiple revenue models
Simultaneously support the various revenue models that resonate with buyers and future-proof your revenue streams.
How AI adds to Salesforce Sales Cloud
AI adoption by sales teams jumped by 76% since 2018 (from 21% to 37%), and this trend will continue going forward.
Salespeople are leveraging AI to understand customer needs. This AI lessens manual processes, strengthens lead conversion, and helps handle sales training, leading to your organization’s maximum performance. With Sales Cloud combined with AI capabilities, Mphasis Silverline can help your sellers eliminate busy work to focus on the value they bring to clients.
Proven industry expertise
Mphasis Silverline provides Salesforce Sales Cloud consulting services primarily across three different industry sectors: financial services, healthcare, and media and entertainment. Our experts have been in your shoes — and they have the Salesforce know-how and experience working in your industry to help you achieve your goals.
With our expertise in those industries, we can also help you decide on the right combination of Salesforce Clouds, or help you migrate from your existing Sales Cloud (or other) environment to Industry Clouds such as Financial Services Cloud, Health Cloud, or Media Cloud.
Why partner with Mphasis Silverline on your Sales Cloud journey?
A rapidly changing business landscape, technological innovations, and industry disruptions all reinforce the need for digital transformation. Customers expect an experience that is simple and intuitive when they interact with your organization.
Mphasis Silverline tailors digital transformation solutions to meet your needs. From strategy and implementation to managed services, we guide our clients to success — enabling continuous value with the Salesforce platform. We leverage best practices acquired through more than a thousand implementations, with a team of professionals that have profound, diverse experiences in consulting and technical roles. With our Salesforce Sales Cloud consulting services, we’re ready to combine your needs with the power of the platform.
Ready to discuss Sales Cloud with our team?
Learn more about how Mphasis Silverline can help you get started with the world’s #1 sales platform.