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3 Ways Contact Center Operations Impact Member Satisfaction
Reading time: 4 minutes
...to increase first call resolution, streamline case management, and improve overall member satisfaction. Three contact center operations to connect members to care faster With the centralized, AI-powered member insights running... -
Clients StackCommerce
...to do,” said Alex McGeeney, Senior Director of Account Management at StackCommerce. And they’re growing fast. StackCommerce needed a tool that could help them stay connected to their team and...
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Page Patient Support Programs
Build a complete patient experience delivered through a scalable, integrated, and centralized patient support program.
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Page S&P Capital IQ Salesforce Integration
The S&P Capital IQ platform helps financial professionals analyze companies, find relevant prospects, analyze transaction history, and stay abreast of the latest market news to make informed decisions.
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Page Your Provider Roadmap to Success: Engaging Consumers & Patients
Reading time: 3 minutes
...in Texas and Colorado at the physician group, clinically integrated network (CIN) and healthcare system levels. Here are five areas we are exploring: Provider Relationship Management Consumer & Patient Engagement... -
News & Press Silverline is One of Inc. Magazine’s Best Workplaces 2019
...finalists. Each nominated company took part in an employee survey, conducted by Omaha’s Quantum Workplace, on topics including trust, management effectiveness, perks, and confidence in the future. Inc. gathered, analyzed,...
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News & Press HIMSS 2019 Wrap Up
Reading time: 4 minutes
...population health management solution provides such as Geneia have also been making incredible strides in the marketplace working with Salesforce. My colleague (Jim Rogers) and I presented in the Salesforce... -
News & Press A Day In The Life: Kevin Hoxie
Reading time: 2 minutes
...lot of operations, facilities management, ordering food for the office, catering, new hire swag, helping with onboarding, and assisting with events. What does your average day look like? The best... -
News & Press Keith Fleishman Joins Silverline as New Vice President of Sales, East Region
...transform that knowledge into actionable results.” Keith brings more than 15 years of entrepreneurial sales management and leadership experience in highly competitive markets. Before joining Silverline, Keith most recently led...
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News & Press Silverline Takes on Growth Partner with Investment from Pamlico Capital
...and proven management teams in its target industries: business & technology services, communications, and healthcare. Since inception, the firm, based in Charlotte, NC, has invested over $3 billion. For additional...
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News & Press Silverline Joins the Ellie Mae Pro Consulting Partner Program
...Ellie Mae’s Encompass all-in-one mortgage management solution provides one system of record that enables banks, credit unions and mortgage lenders to originate and fund mortgages and improve compliance, loan quality...
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News & Press Keep a Healthy Schedule at Dreamforce for Healthcare
...how Silverline leverages the Salesforce platform to transform consumer engagement for Patient Contact centers. Such topics include Provider Relationship Management, Consumer/Patient Engagement, Ambulatory Care Coordination, Transition Care Management, and Specialty...