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Salesforce Platform Three Steps to Prepare Your Data for AI Activation
The final part of our Tableau Next series outlines a crawl/walk/run action plan to build the data infrastructure needed for AI activation.
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Salesforce Platform Structure Your Data to Optimize Tableau Next Implementation
Our Tableau Next blog series continues with an examination of how clean, governed, and structured Salesforce data accelerates AI decision-making.
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Salesforce Platform How Tableau Next Enhances Salesforce AI Analytics
Our Tableau Next blog series begins with an overview of Tableau Next and how it operationalizes Agentic AI analytics on a data-ready Salesforce foundation.
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CalendarAnything Demo Video Showcase: See CalendarAnything In Action
As a native Salesforce calendar and Salesforce scheduler, CalendarAnything brings all of your scheduling, appointments, and time-based data into one centralized visual experience. No integrations. No external tools. Just real-time visibility directly inside Salesforce.
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Agentforce A Beginner’s Guide to Agentforce Contact Center
In the past, delivering a modern customer service experience meant stitching together multiple applications and tools: CRM, telephony, AI assistants, automation, knowledge, and analytics. It worked but required a lot of integration across systems. With Salesforce’s newly announced Agentforce...
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CalendarAnything U.S. Broadband Provider Leverages CalendarAnything’s Flexibility Across Teams
This U.S. Broadband Provider (“The Provider”) is an electric power distribution and telecommunication company that serves nearly 180,000 homes and businesses. The Provider uses multiple clouds in Salesforce — Sales, Service, and Marketing — but felt that the out-of-the-box Salesforce calendar was...
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Insurance How to Improve the Claims Management Process
Many insurance carriers have confusing multi-tiered claims processes that the average customer struggles to navigate and overlook the emotional journey the claimant is likely going through. 29% of customers changed insurers in 2025, and the time it takes to process and settle claims might have...
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Media & Entertainment 5 Ways Companies are Innovating Retail Media Advertising
At NRF 2026: Retail’s Big Show, retail media advertising wasn’t just a side conversation, it was a headline topic. Experts made it clear that retail media networks (RMNs) are maturing into core revenue and customer engagement engines for retailers large and small, and U.S. retail media is projected...
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CalendarAnything How CalendarAnything Enhances Salesforce Field Service Mobile App
When employees in the field can’t see the full picture of what they need to do, there are the consequences: repeat visits, delays, wasted time, frustrated customers, and dispatch teams constantly firefighting. Salesforce Field Service is an excellent tool for getting the right workers to the right...
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Healthcare & Life Sciences 2026 Salesforce Trends Enhancing Engagement in Healthcare
2025 was a rollercoaster year for the healthcare & life sciences industry, and major shifts in the regulatory environment will have a direct impact on healthcare delivery for both providers and payers in 2026. This is in addition to an ongoing labor shortage, an aging population with increased...
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Media & Entertainment 2026 Salesforce Trends Shaping the Future of Media Advertising
We live in a world of unlimited content. Audiences want access to everything at any point in time, and while content may be unlimited, attention is not. Every publisher, newspaper, streaming service, video game company, and broadcaster is competing for the same few minutes of a consumer’s...
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Financial Services 2026 Salesforce Trends Driving Growth in Financial Services
The launch of Agentforce in 2024 ushered in a new era of AI-powered Salesforce solutions. 2025 was a pivotal year where financial services organizations started to discover the growth opportunities that emerge from implementing AI agents. It was also a year that taught Salesforce a lot about what...
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