The Silverline Blog
Industry insights, Salesforce news, and more
Financial Services
5 Tips to Improve Financial Advisor Productivity
Reading time: 3 minutes
Advisors expect a personalized approach to help them feel connected and sure that their clients will transition to their new firm with minimal hassle and disruption to their portfolio. Onboarding journeys can start with a welcome note and take the advisor on a one-to-one guided tour based on live data, which pushes them into desired...
Data and Integrations
Unlock your Azure Blob Storage with a MuleSoft API
Reading time: 6 minutes
APIs allow organizations to unlock data from back-end systems to spark innovation, bring products to market faster, and improve the overall quality and experience of dealing with back-end systems. More and more, industries the world over are looking for solutions that connect their back-end systems, making them all accessible via an API. When organizations rely...
Advisory
Why We’re All in the Digital Transformation Business Now
Reading time: 4 minutes
If you’ve been part of the world of technology for a while like I have, you might have a hard time suppressing an eye roll when you hear the words “digital transformation.” With every new advance in hardware, software, and infrastructure, we’re told that true digital transformation will finally be a reality. And with the...
Salesforce News
Salesforce Provides Free Health Cloud Access… and Silverline Can Help You Implement It
Reading time: < 1 minute
On March 11, 2020, Salesforce announced that in order to help combat COVID-19, they will be providing healthcare organizations free Health Cloud access for six months. Salesforce identified Silverline as one of their preferred partners to assist organizations in getting the solution up and running, and to address some of the immediate challenges faced by...
Salesforce News
Salesforce Acquires Vlocity: Why This News Matters Now
Reading time: 2 minutes
The Salesforce acquisition of Vlocity will drive tremendous value for our clients and ultimately speed the pace of innovation for specific industries. Since the launch of Financial Services Cloud (FSC) and Health Cloud in 2015, Salesforce has demonstrated a commitment to driving innovation at the industry level, and this acquisition doubles down on that strategy. ...
Salesforce Platform
What Are the Different Types of Salesforce User Licenses?
Reading time: 2 minutes
When it comes to Salesforce user licenses, things can feel overwhelming. In an effort to clear the fog, we’ve outlined the most common license types and what type of access they grant. Salesforce User License Types Salesforce Full access to standard CRM and Force.com functionality. Often discussed in terms of clouds (i.e., Sales Cloud,...
Salesforce Platform
8 Resolutions for Improving your Salesforce Org
Reading time: 4 minutes
Now that we’re nearly a month into 2020 and most of our personal resolutions are out the window (really, why did I think this would be the year to successfully eat fewer sweets?), it’s time to start thinking about your resolutions for improving your Salesforce org if you haven’t already. Just like our own promises...
MuleSoft
December MuleSoft Meetup Recap: API Discovery, MUnit Testing, and Anypoint Service Mesh
Reading time: 3 minutes
On Tuesday, December 10th, I went to the Charlotte MuleSoft Meetup to hear thought leaders talk about how APIs can be discovered for reuse and tested using MUnit. I also learned about features to be released in 2020 about a service mesh based on a microservice architecture. This was the Carolina’s fourth meeting this year...
Salesforce Platform
4 Ways to Improve Your Salesforce Org Instead of Reinventing It
Reading time: 3 minutes
We’ve all experienced it. We all loath it. You know, that feeling when: The edits you just spent 30 minutes on don’t save and your browser crashes You invent and refine a product only to research it and find that it already exists As you complete a data upload, you realize someone else already made...
Salesforce Platform
How to See More ROI on your Salesforce CoE
Reading time: 3 minutes
When it comes to Salesforce implementations, Silverline is constantly looking toward the cutting edge, and new technological developments to ensure success. However, we also know that it isn’t just tools that make a Salesforce Org thrive. It’s also, and perhaps even more importantly, the people and processes that keep it moving day to day. That...