The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 2 minutes
Silverline is always ready to take on Salesforce projects that have never been done before. On a daily basis our team is challenged to solve customer problems that have never been solved before. It’s one of my favorite things about working at Silverline. Silverline recently had a client that wanted to migrate their Salesforce Attachments...
Reading time: 3 minutes
On the surface, drafting a project team appears to be a fairly basic task, but ultimately, the team that you bring to the table will determine the fate of your CRM project (or any project for that matter). One could make a comparison to building a championship baseball team. The gut reaction for a senior...
Reading time: 2 minutes
A prime office location makes for happy employees. Here at Silverline we are fortunate enough to have our office in the heart of NYC’s Union Square. It’s not just a convenient location for our employees; we have the Union Square Greenmarket right outside our door! This busy market has a plethora of seasonal options such as: just-picked fresh fruits...
Reading time: 3 minutes
As the newest members of the Silverline Academy, we have dedicated our time to utilizing Salesforce Trailhead. These interactive learning paths allow individuals the opportunity to improve their skills and gain an understanding of the basic building blocks of the Salesforce1 Platform. From Beginner Admin trails to Intermediate Developer trails, these tutorials offer an exciting and motivating...
Reading time: < 1 minute
According to a recent Forrester Research study 44 percent of respondents reported serious challenges with CRM user adoption. Companies who implement a CRM system without properly integrating other critical systems and providing tools that help users get their jobs done easier and faster struggle with CRM user adoption. That’s where Silverline’s app, CalendarAnything, and Riva CRM Integration...
Reading time: 4 minutes
Here at Silverline we provide an inclusive and supportive environment for all of our employees. One of our key goals is to create a company culture that encourages individuals to thrive, regardless of where they are located. With tools like The WaterCooler, Skype, GoToMeeting, Salesforce Chatter, and our Beam+ robot we equip individuals with the tools they...