The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 3 minutes
Whether you’re a new Salesforce admin/developer or an experienced one, I’m sure you’re always looking for advice that will make you better at your job. Well, I’m here to help! Here are 6 tools that will help you be ridiculously efficient in Salesforce. Salesforce Navigator If you’re tired of spending time clicking on Your Name > Setup…. and...
Reading time: 4 minutes
Who: Paula Cervoni Position: Engagement Manager Employee Since: June 2014 Fun Fact: One of my favorite moments as a Silverline Engagement Manager was our client team winning the 2014 “Most Collaborative Team” Award.” Where were you prior to Silverline? Prior to joining Silverline, I was an independent consultant doing freelance consulting on technology-related projects. The main areas of...
Reading time: 2 minutes
May is here, and with it the Salesforce Summer ‘15 Release. Here is a countdown of my top 5 favorite features: 5. Merge, Rename, or Delete Topics in Communities Community Admins can now merge, delete, or rename topics in Communities. This allows admins to ensure that these conversations remain concise, clear, and easy to find as...
Reading time: 2 minutes
What is the true meaning of relationship banking? I find myself asking this question to every bank or credit union I work with and the answer routinely comes back to “it’s the number of deposit or loan accounts that the customer has with our institution.” Let’s take a deeper look, shall we? Is it really...
Reading time: 2 minutes
The recent introduction of Meaningful Use 3 presented a lot of the same, or clarifications of the past. However, it also demonstrated a sincere desire to learn from prior mistakes and offer opportunities to make the goals of meaningful use more achievable. In doing so, it appears that CMS is recognizing that by further expanding...
Reading time: 3 minutes
What is Salesforce Identity Connect? Salesforce Identity Connect is an Identity Provider that allows businesses to connect their Active Directory network with Salesforce. Once installed, Salesforce users and Active Directory users can be synchronized, and steps can be taken to simplify or eliminate the Salesforce login process without compromising security. Pro: User Administration in Salesforce...