The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Healthcare Articles

Get the Most Out of Dreamforce for Healthcare and Life Sciences

Healthcare

Dreamforce is almost here, I hope you are ready for an exciting week! It’s time to get ready for four days of innovation for the Healthcare and Life Sciences industry. To get you going in the right direction, I’ve compiled a few of the top sessions you should add to your list for the week. I hope to see you there! Great sessions to attend: How to Evolve a Customer Community from Self-Service to an…
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Silverline Announces ScheduleMe.Health for Salesforce Lightning Bolt

Healthcare

Salesforce Lightning Bolt Today, Silverline unveiled ScheduleMe.Health, available on Salesforce Lightning Bolt, a new framework on the Salesforce platform that empowers companies to find and deploy pre-built next-gen mobile communities and portals for a wide variety of business and vertical industry needs. ScheduleMe.Health allows patients to self-schedule based on real time availability of providers at different facilities. Salesforce Lightning Bolt allows partners to create and distribute Salesforce Bolt solutions–containing industry-specific functionality and design–that enable companies…
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Silverline Announces Patient Contact Center—a Salesforce Fullforce Solution for Healthcare

Healthcare

  Press Release Silverline leverages Salesforce’s cloud, mobile, social, IoT and data science technologies to accelerate business transformation for customers in healthcare NEW YORK, NY – July 21, 2016– Silverline, a CRM consulting firm headquartered in New York City, today announced the release of Transform: Patient Contact Center—a Salesforce Fullforce Solution for Healthcare.   In this age of the customer, everyone and everything is becoming more connected. With Silverline launching a Salesforce Fullforce Solution, customers…
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Top 5 Health Cloud Features of Salesforce’s Latest Release: Summer ‘16

Healthcare

  The Summer ‘16 Salesforce release has several widely anticipated features for the Salesforce Health Cloud. Did you know this is Salesforce’s 50th release? These features enhance existing orgs and may drastically improve your experience. For new orgs, Health Cloud is available in Salesforce Classic, Enterprise, Performance and Unlimited Editions.   Associate a Contact with Multiple Accounts Finally! In Healthcare, there is often a need for one physician to be associated with multiple site locations.…
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Silverline Extends Capabilities of Salesforce Health Cloud with EHRs/EMRs Connectors and Focused Solution Offerings

Healthcare

Silverline participates as Salesforce Health Cloud launch partner, empowering healthcare organizations to build stronger patient relationships and improve the overall quality of care through greater engagement HIMSS16 – LAS VEGAS – Feb. 29, 2016 – Silverline today announced it is extending the capabilities of Salesforce Health Cloud by developing integrations to multiple external systems to improve access to patient information. Silverline is also replacing manual tracking methods to improve the flow of information for a…
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Salesforce launches Health Cloud Pilot with Silverline

Healthcare

Salesforce has selected Silverline as one of five initial pilot partners of Salesforce Health Cloud, empowering healthcare providers to go beyond health records and build stronger relationships with patients. Salesforce Health Cloud is a cloud-based patient relationship management solution that enables providers to gain a complete view of the patient with integrated data from electronic medical records (EMRs), wearables and more; make smarter care decisions; engage with patients across their caregiver networks; and manage patient…
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Healthcare DSRIP Programs: Being Successful with Technology

Healthcare

The other day I had the opportunity to join, and present, at the Salesforce office for a Developer day focused on the New York State DSRIP initiative given our current work with DSRIP clients. For those that are not aware, NY State, like 10+ States across the country are focusing their efforts on new Delivery System Reform Incentive Programs (DSRIP). The goal, according to CMS is the following: “The DSRIP program will promote community-level collaborations…
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Silverline Q&A: The New Salesforce Health Cloud

Healthcare

Silverline’s CEO, Gireesh Sonnad, speaks with our Healthcare Practice Director, Matt Gretczko, to get his thoughts about Salesforce Health Cloud; its first industry product built specifically for Healthcare. Gireesh: Salesforce announced a new Health “Cloud” – how does this differ from other functionality for Healthcare? Matt: Many people, especially within the Healthcare industry, still believe that Salesforce is solely a CRM – designed to help salespeople sell products, tools, or services. However, the reality is…
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Leverage Salesforce to drive customer engagement and accelerate sales of Medical Devices

Events

  Managing and growing sales across multiple channels, geographies, and product offerings is a challenge. It’s even harder as Medical Device companies seek to find creative ways to improve their service offerings to both partners and customers, enhance their sales team effectiveness, and at the same time maintain the appropriate governance. Learn how leading-edge Medical Device companies are leveraging the Salesforce Platform in conjunction with SteelBrick Quote to Cash, Silverline implementation Services, and Informatica Cloud…
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Cloud Promotion Through Meaningful Use 3

Healthcare

The recent introduction of Meaningful Use 3 presented a lot of the same, or clarifications of the past. However, it also demonstrated a sincere desire to learn from prior mistakes and offer opportunities to make the goals of meaningful use more achievable. In doing so, it appears that CMS is recognizing that by further expanding the manner and type of technology that can meet the standards, the program will ultimately undergo more significant success. It’s…
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