The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Communities Articles

What I Learned at the 2019 WITness Success Conference

Communities

Did you know that you are a superhero? No, you weren’t aware of that? Well… You are! We all are. And we should lean into that and tap into our potential to make ourselves, our teams, our clients, and the world we live in the best they can be.  That’s what I learned at the 2019 WITness Success conference a couple of weeks ago. Hosted by Salesforce Women in Tech, #WITconf2019 was held in Nashville,…
Read More

See What You Missed from the July 24 NYC Salesforce User Group

Communities

Silverline recently hosted the New York City Salesforce User Group on Wednesday, July 24th. The mission of the New York City Salesforce User Group is to build an enthusiastic community committed to learning about the Salesforce Platform and achieving successful adoption. Wednesday’s session was about the Salesforce mobile app and featured Victor Oliveros, Eugene Oksman, and Alex Yi from the Salesforce Mobile Product Management Team. Our very own Kevin Hoxie, recently promoted to Business Analyst,…
Read More

Get to Know the Trailblazers for Insurance Community Group

Communities

On the tails of the exciting launch of FSC for Insurance this spring, Alexis Kuhne (MedPro Group) and I decided to revive a dormant insurance community group of over 1,000 globally. Why? To create a collaborative forum for people exploring how to blaze new trails in the insurance vertical. The Trailblazers for Insurance Community Group is geared toward all those hungry to learn how to make the consumer, agent, and policy admin experience better in…
Read More

Salesforce and Silverline Kick off Summer Roundtable Series for Investment Banks and Capital Markets Firms

Banking

Last night, Silverline was thrilled to host a fantastic group of financial services thought leaders in NYC in partnership with Salesforce. We would like to extend a big thank you to those who came out for the dinner and discussion, as well as our fantastic panelists from KKR, Evercore, General Atlantic, and Stonebriar. The panel was thoughtfully moderated by Andrew Brandman, SVP of Financial Services at Salesforce, and Chris Arrix, Salesforce’s GM of Corporate &…
Read More

Back at the COOP: Providing Salesforce Education

Communities

By Joanna Bak, Associate Developer and Paige Thompson, Client Services Consultant Last month, Silverliners participated in volunteering with COOP, an organization that enables recent college graduates from underemployed groups to learn digital skills and pursue digital jobs. The partnership with COOP started with current Salesforce MVP and Silverline consultant Umair Ilyas. He worked with the NYC Trailblazer community group leaders to organize volunteers to help teach and run the three-day Salesforce course. Silverline has participated…
Read More

Allocate Resources with CalendarAnything and Salesforce Communities

CalendarAnything

Did you know CalendarAnything works in Salesforce Communities? This is a great way to allocate resources between employees, customers, and partners because CalendarAnything allows you to see any of your Salesforce records on an actionable calendar through a date/time field. One of our clients, a wedding photography company, is doing exactly that! Its portfolio of photographers log into CalendarAnything via their Community to access information about photoshoot events, time, and expenses. They can block time…
Read More

The DOL Fiduciary Rule is on its way!

Communities

It’s official, the Department of Labor (DOL) will proceed with a June 9th implementation date for the fiduciary rule. With the date right around the corner, advisors may be concerned with how to comply. According to DOL.gov, DOL in supporting its mission to “protect, educate, and empower retirement investors,” implemented a new ruling that ensures all individuals providing “retirement investment advice to plans, plan fiduciaries and IRAs to abide by a ‘fiduciary’ standard – putting…
Read More

How-to Create a Salesforce Community, No Custom Development Needed!

Communities

Our team is excited to announce that The WaterCooler, the premiere social intranet app for Salesforce, is now compatible with Salesforce Communities. Organizations are transforming the way they engage with employees, partners, and customers by implementing the Salesforce Community Cloud. Thanks to The WaterCooler, you can quickly realize the value of a Community.

5 Steps to Building Communities that Thrive

Communities

community-1

Did you know that engaged customers in communities spend 19% more?1 

Your clients want information at their fingertips – without having to pick up the phone or write an email. Portals and communities give them instant access to you anytime and anywhere. Learn how to drive customer engagement with client communities, integrate your business with partner communities, and transform the workplace with employee communities all in 5 easy steps.

Want to Learn How to Build an Employee Community?

Communities

We here at Silverline are getting super excited for tomorrow’s Salesforce World Tour event, happening right here in our hometown of New York City. If you haven’t registered, yet – get on it!  The team is really looking forward to getting hands-on again with the new Wave analytics platform, checking out new apps in the Expo, and hanging out in the Dev Zone. If you’re there, please stop by and say hi to us in the booth. We can’t wait to unveil the new Lego creation we’ve got for you. To find out where you can hang with us, click here for our full schedule tomorrow.

One breakout session that’s getting a lot of buzz in our office this week is going to be with our own VP of Product Development, Scott Thomas. He’s been hard at work pushing out a cool new mobile release for CalendarAnything and tomorrow he’s going to show us how we can build an Employee Community in ten minutes leveraging Silverline’s WaterCooler app. I don’t know about you, but I’m definitely going to bring my stopwatch. Can’t wait to see what he’s got up his sleeve!

Here are the details:

Need a custom solution? We can help. Let's Chat