The Mphasis Silverline Blog
Industry insights, Salesforce news, and more
Around the Office
Beyond STEM: Redefining What it Means to be a Woman in Tech
Reading time: 3 minutes
Throughout my career, I’ve held many different titles encompassing many different industries and specialties. I have a very dynamic background – I can do a wide array of things with the many skills I’ve honed over the years. A storyteller by nature, I use both written and spoken word to form relationships wherever I go,...
Healthcare
Creating a Donation Management Platform for Project Sunshine
Reading time: 2 minutes
When a young family member or friend is undergoing medical treatment, there is uncertainty, fear, and a great deal of the unknown. Although true relief doesn’t come until young patients are home with a clean bill of health, small doses of comfort can sometimes be found along the way. Enter Project Sunshine: supporting children facing...
Salesforce Platform
How Salesforce Kept Me from Marketing into a Void
Reading time: 3 minutes
Throughout my writing career, I’ve worked in marketing and creative for companies in healthcare, banking, and insurance industries. Each had their unique quirks and charms when it came to marketing (both in B2B and B2C) but certain pain points persisted across all industries — Who were we talking to? Why were we talking to them?...
Financial Services
What You Need to Know Before Implementing FSC in an nCino Org
Reading time: < 1 minute
What makes Salesforce’s Financial Services Cloud (FSC) and nCino so powerful when combined? Together, the two make it possible to use nCino’s Bank Operating System’s robust features (e.g., Digital Account Opening, Treasury Management, etc.) in tandem with Salesforce’s expansive financial services toolset — all to drive a better customer experience and build trust and loyalty...
Around the Office
Silverline Office Tour: Atlanta
Reading time: 4 minutes
In this second post in our office tour series, I sat down (virtually) with Atlanta natives Kim Carroll (pictured below on the left) and Janel Bromberek (pictured below on the right) for a little hub Q&A. First off, who are you and why are you an expert on all things Atlanta? Kimberly Carroll: My role...
Provider
Using Technology and Social Determinants to Enhance Healthcare Today
Reading time: 2 minutes
In 1979, the Surgeon General’s report of “Healthy People” outlined an initiative and framework for a national effort from the Office of Disease Prevention and Health Promotion to set goals and objectives “to improve the health and well-being of people in the United States.” Since this starting point, the healthcare industry has worked diligently to...
