The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 2 minutes
Job Title: Technical Architect Start Date: 2009 Fun Fact: I’m an extremely intense board gamer! I want to ski on all seven continents and have done five so far. What does your average day look like? I direct the technology team, lead the Silverline Academy, help resolve client issues that require technical expertise, and basically anything on...
Reading time: 3 minutes
Learn how this medical device organization took a product need to Silverline and created new possibilities for all CalendarAnything users.
Reading time: 4 minutes
In my twenty-five years as a customer engagement strategist, program governance has always been a significant component of every project I’ve managed. My focus and interest in governance lie in its utility as an organizational capability to ensure the success of both company initiatives and the business as a whole. To us at Silverline, governance-based...
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In 1895, Oscar Wilde’s play The Importance of Being Earnest, A Trivial Comedy for Serious People was first performed in London. The play is a satire that turned the traditional values of late Victorian London on their head. It was released at a time of changing social norms and customs and became his most famous...
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What Is Adoption-Driven Digital Transformation? Adoption-driven digital transformation is defined as holding users and managers accountable for proper platform utilization. Adoption measurement and improvement should be included in program governance to ensure new processes and technology are improving performance and should be led with the project’s Vision statement, which we discussed in a previous 10...
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Job Title: Receptionist Start Date: September 2017 Fun Fact: I’m Ambidextrous! What is your position at Silverline and what do you do? Receptionist, I do a lot of operations, facilities management, ordering food for the office, catering, new hire swag, helping with onboarding, and assisting with events. What does your average day look like? The...