Salesforce Analytics Cloud: Ride the Wave with Silverline

Reading time: 2 minutes

Ever since Salesforce’s announcement of their new product Salesforce Analytics Cloud, also called Wave, at Dreamforce ’14, I have been eager to start using the elegant analytics application. After attending the Brown Belt Analytics Cloud training hosted by Salesforce, I finally got my hands on a Wave Org. The first thing I wanted to do...

Scheduling – A Path to Healthcare Transformation

Reading time: 3 minutes

We all like to think big. There is often tremendous benefit in doing so. Seeking to transform Healthcare is a great strategic goal; tactically, not so much. You must focus less on a master solution to fix the “system” and instead figure out how to address niche problems within the system that will ultimately lead...

Partner Spotlight: Informatica

Reading time: 2 minutes

It usually isn’t difficult to get me to Vegas, after all, I come from a line of degenerate gamblers and my team, the Green Bay Packers, was in the NFL playoffs.  This particular weekend also happened to be the 2015 Partner Forum for Informatica.  Each year, Informatica has a conference for all its Ecosystem Partners,...

How-to Grow an Incredible Brand: Q&A with the Author of Sticky Branding

Reading time: 2 minutes

When branding expert Jeremy Miller asked Silverline to participate in his lastest book, Sticky Branding, we were thrilled. As one of salesforce.com’s fastest growing partners, we are incredibly proud of the reputation we have built. The book, a result of Jeremy’s decade long study of outstanding brands, features real-world examples for strengthening and growing your...

Why Healthcare needs Continuous Transformation

Reading time: 4 minutes

Last month before the Holidays, I unfortunately had to spend time in the hospital with a sick family member. The old adage “Nobody likes a hospital” is certainly true, however it has recently become quite insightful given the maturity of my career in the Healthcare industry.

When I enter a hospital now, outside of being concerned for the welfare of the person that is seeking clinical care, I often find myself analyzing the environment around me. Are there opportunities to improve? Is that medical device from a client of mine? Is the Doctor board certified? It is truly intriguing how knowledge breeds a new perspective.

How-to Create a Salesforce Community, No Custom Development Needed!

Reading time: < 1 minute

Our team is excited to announce that The WaterCooler, the premiere social intranet app for Salesforce, is now compatible with Salesforce Communities. Organizations are transforming the way they engage with employees, partners, and customers by implementing the Salesforce Community Cloud. Thanks to The WaterCooler, you can quickly realize the value of a Community.