The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: < 1 minute
On March 11, 2020, Salesforce announced that in order to help combat COVID-19, they will be providing healthcare organizations free Health Cloud access for six months. Salesforce identified Silverline as one of their preferred partners to assist organizations in getting the solution up and running, and to address some of the immediate challenges faced by...
Reading time: 2 minutes
Last week, Salesforce announced new capabilities for Health Cloud, including Einstein Analytics for Healthcare; Provider Relationship Management; and Destinations, a no-code healthcare-interoperability Salesforce AppExchange system built by ISV partner Bridge Connector. Each new Salesforce Health Cloud addition is designed to make it easier for providers to form more comprehensive and collaborative relationships with their members...
Reading time: 3 minutes
Banks and credit unions are facing shifting customer preferences and realizing that experience matters. To be successful, banks and credit unions need to truly collaborate around the customer. True collaboration needs to be embraced to develop new engagement models that focus on human interaction with digital tools to solve problems and provide support for customers...
Reading time: 8 minutes
Yesterday was International Women’s Day. To celebrate the intelligent women that help keep Silverline going strong, we asked for their advice and reflections on learning from the past, staying focused on present successes, and paving the way for future generations of women leaders. What is one thing you would tell your younger self about being...
Reading time: 3 minutes
It’s employee appreciation day! We’re excited to celebrate the people of Silverline — not just in what they do, but for who they are. I got the chance to sit down with senior leaders as they shared what makes them grateful for our team today and every day. In their words “I am humbled...
Reading time: 2 minutes
The Salesforce acquisition of Vlocity will drive tremendous value for our clients and ultimately speed the pace of innovation for specific industries. Since the launch of Financial Services Cloud (FSC) and Health Cloud in 2015, Salesforce has demonstrated a commitment to driving innovation at the industry level, and this acquisition doubles down on that strategy. ...