The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: < 1 minute
One of the nation’s top 100 credit unions, Baxter Credit Union (BCU) recently underwent a digital transformation; Silverline implemented Salesforce for BCU in an effort to provide deeper member insights and improve processes across the organization. While they gained efficiencies by automating manual processes, BCU’s Enterprise CRM Experience team of two found that they needed...
Reading time: 5 minutes
Meet Silverline’s Rangers! Becoming a Salesforce Ranger on Trailhead means that you have completed a total of 100 badges and at least 50,000 points on Trailhead. This is the highest Trailblazer rank you can receive. Hear from a few of our very own Rangers and learn how Trailhead has helped their everyday work and career....
Reading time: 3 minutes
I attended Dreamforce this year with a focus on Integration sessions and MuleSoft-related announcements. As usual, Dreamforce did not disappoint. Accelerators for Service Cloud and Commerce Cloud At the Integration Keynote, I witnessed a few awesome announcements. MuleSoft has announced accelerators for Service and Commerce clouds. These accelerators are a set of integration templates, API...
Reading time: 3 minutes
While flying home and processing all of the fantastic learning and community opportunities that Dreamforce 2019 presented, I realized it had been five years since I last attended Dreamforce. From attending this year’s keynote with Barack Obama to catching so many thoughtful sessions to collecting a Salesforce plushie for each of my children at home,...
Reading time: 4 minutes
This Giving Tuesday has me thinking about giving back on a global scale, and all the ways that people can help improve their surroundings. With locally focused efforts being made around the world, Giving Tuesday is a chance for us to create a little bit of collective good. But more than just on one day,...
Reading time: 4 minutes
Silverline opened its first global office in Bangalore, India in 2018. Our presence in India provides a unique opportunity for us to improve capacity and scalability, and grow our culture in new ways. We recently sat down with some of our India-based Silverliners to learn about their backgrounds, their day-to-day work, and must-see local spots....