The Silverline Blog
Industry insights, Salesforce news, and more
Salesforce News
Everything you need to know about Salesforce Commerce Cloud
Reading time: 2 minutes
One of the two big announcements at Dreamforce ‘16 was Salesforce’s new digital commerce platform, Commerce Cloud. It’s a reinvented way to grow sales, providing predictive commerce with Salesforce Einstein across any touch point on one unified platform. Connect with customers across their preferred channel whether it’s social, mobile, physical, or digital. Salesforce was really...
Healthcare
Dreamforce Highlights for Healthcare
Reading time: 2 minutes
If your week at Dreamforce was anything like mine, I hope you have found time to recharge your wellbeing and digest all the new innovations that were announced during the week. We are lucky in the Healthcare and Life Sciences industry because our goals are all aligned across each sub-industry: the health of our patients....
Salesforce News
3 Reasons Why Your Business Needs Salesforce Einstein
Reading time: 2 minutes
Einstein was, without a doubt, the hottest topic at Dreamforce this year. With all the acquisitions and money spent by Salesforce on this new artificial intelligence (AI) platform, I’m sure you are wondering how it’s going to help your business? As consumers, we’ve been using AI without even realizing it (for some of us). Google...
Financial Services
Top 5 Dreamforce Takeaways for Banks
Reading time: 3 minutes
Last week was a whirlwind of information for everyone who attended Dreamforce in San Francisco. There was an abundance of sessions and keynotes related to the industry where we’re seeing advancements in technology and business processes. The banking industry continues to be a growing competitive landscape that’s seeing constant disruption by new financial technology entrants....
Help & Training
The Secrets Behind The Shared Contacts Feature
Reading time: 6 minutes
Salesforce’s Summer ‘16 release brought us the awesome ability to link a single Contact to Multiple Accounts, a feature that has been in the Top 5 of the most popular ideas on the Salesforce Community for years. After thousands of enthusiastic votes from admins everywhere, the feature became generally available after a short beta. The...
Help & Training
Top 5 Features of the Salesforce Winter ’17 Release
Reading time: 2 minutes
September is here and with it the Salesforce Winter ‘17 Release Notes. Here is a countdown of my top 5 favorite features: 5. Navigate from a Lightning Component to Another (Beta) Developers can now create lightning components and are able to navigate to other lightning components. This allows us to create complex multi-step wizards in Lightning...
Healthcare
Silverline Announces ScheduleMe.Health for Salesforce Lightning Bolt
Reading time: < 1 minute
Salesforce Lightning Bolt Today, Silverline unveiled ScheduleMe.Health, available on Salesforce Lightning Bolt, a new framework on the Salesforce platform that empowers companies to find and deploy pre-built next-gen mobile communities and portals for a wide variety of business and vertical industry needs. ScheduleMe.Health allows patients to self-schedule based on real time availability of providers at...
Salesforce News
Salesforce Releases IDC Report and Announces 2 Exciting Milestones!
Reading time: 3 minutes
WOW! CONGRATULATIONS SALESFORCE! This morning, Salesforce announced they have worked with IDC to publish new research that shows the collective global impact and growth of the company with the support of its customers and partners. Salesforce also announced two great achievements: four million AppExchange app installs and one million Trailhead badges earned! We are extremely grateful to...
Salesforce Platform
Why the Cloud is More Secure than Ever
Reading time: 2 minutes
Read the article below as our CEO, Gireesh Sonnad, discusses cloud security in an article posted on the CIO Story website. The original article can be found here. CIOs who want to remain competitive are being forced to streamline and automate their own internal processes wherever possible so that they can think smarter about how to...
Help & Training
How to Use the Force.Com IDE to Find Fields References in Code and Config – for Admins and Developers
Reading time: 3 minutes
When deleting, changing the API Name, or determining the purpose of a field, it can be necessary to find all the places that field is referenced. Most developers know how to find field references in code using their favorite IDE, but both developers and administrators benefit from being able to find field references in configuration...