The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Silverliners Build Crazy Carz for Kidz

Silverline Cares

Silverline came together to construct customized high-end, remote controlled (RC) racecars which were donated to NYU Langone Medical Center. Silverline employees worked with Impact 4 Good, a company that focuses on team building programs that give back to communities. The activity began with a facilitator explaining that teams must compete in an interactive, tablet-based trivia challenge to earn the materials needed to make remote control cars for children. Teams answered questions on their tablets, earning…
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Lightning Component: Simple Agenda View

Lightning

By now, I hope you’ve installed at least one of our free Lighting Components (Jumbotron, Banner, and RSVP) and if not, what are you waiting for? Maybe this last component, our last in this series: Simple Agenda View. This Simple Agenda View component, available to any Salesforce user who has enabled the Lightning Experience, delivers the ability to create a custom calendar, in agenda view, on any record page. With Simple Agenda View you can: …
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Planning Your Data Governance Strategy

Help & Training

When we engage with new clients that are considering rolling out Salesforce for their users, we field tons of questions related to data. It’s one of the top concerns of users and executives alike – and it should be! It’s one of the most important aspects of planning for your implementation. When your users and management teams can rely on the quality and accuracy of data in Salesforce, it gives them the confidence they need to…
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Silverline is Gearing Up for New Orleans Entrepreneur Week!

Silverline Cares

Silverline is gearing up for another exciting week in Louisiana at the New Orleans Entrepreneur Week. This will be our seventh consecutive year sending a volunteer team of consultants and technology experts. Last year, the conference hosted over 13,000+ entrepreneurs and 185 organizations. NOEW is a nationally-recognized festival of entrepreneurship that celebrates and supports the network of talent that has enabled New Orleans to become a hub of innovation. It creates a platform for entrepreneurs…
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HIMSS: Silverline extends the Power of Health Cloud with Patient Contact Center

Healthcare

From February 19-23, I went with one of our Healthcare Practice Directors, Jim Rogers and our Vice President of Solutions and Products, along with Salesforce to Florida for HIMSS, the annual conference that brings together health IT professionals, clinicians, and executives from around the world. While we were there, I spoke at the Salesforce booth which featured top Healthcare partners and customers showcasing hands-on demos of the latest Salesforce solutions for Health Cloud, including Silverline’s…
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Salesforce’s Einstein and IBM’s Watson: Two Artificial Minds Meet In The Cloud

Silverline News

Kai Hsiung, Chief Revenue Officer for Silverline, recently discussed the Salesforce and IBM strategic partnership with CRN’s Joseph Tsidulko. You can read the full article ‘Salesforce’s Einstein and IBM’s Watson: Two Artificial Minds Meet In The Cloud ’ on the CRN website. Salesforce and IBM entered a strategic partnership on Monday focused on joining the capabilities of their respective artificial intelligence platforms to empower sales agents and marketers. The union of IBM Watson and Salesforce Einstein aims…
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Lightning Component: Jumbotron

Lightning

Jill and I recently shared our favorite new Lightning Components, RSVP and Banner, and I’m excited to share yet another of Silverline’s Lightning Components available for free on the Salesforce AppExchange, Jumbotron! This Jumbotron component, available to any Salesforce user who has enabled the Lightning Experience, delivers the ability to display customizable content on any Lightning page.  Above you’ll see customize Jumbotron content on the right side of the page. With Jumbotron you can link your…
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Silverline Celebrates the 2016 Technology Fast 500 Awards by Ringing the Closing Bell at the NYSE

Silverline News

For more than 20 years, Deloitte has recognized the top 500 fastest-growing technology, media, telecommunications, life sciences and energy tech companies – both public and private – in North America. To celebrate this year’s list, Silverline and representatives from a number of the winning companies visited the New York Stock Exchange to ring the closing bell yesterday. Amanda and I were excited to represent Silverline and our crazy 273% growth from 2012 to 2015 which…
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Silverline Increases Industry Expertise by Welcoming Jim Rogers as a Healthcare Practice Director

Healthcare

NEW YORK, NY— February 20, 2017— Silverline, a Salesforce Platinum Consulting Firm headquartered in New York City, further strengthens its industry focus by adding Jim Rogers as a Director in the Healthcare Practice. Jim Rogers, RN, BSN joins Silverline with an extensive background in Salesforce having designed and implemented Salesforce applications for patient journeys and managed healthcare operations for over 12 years, and has more than 18 years of experience in the Healthcare industry. Jim was…
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ICAT Partners with Silverline and Goes Live with Salesforce

Client News

Our client, ICAT, went live on Salesforce this week and shared their thoughts on the project in the follow press release.  Broomfield, CO: This week, ICAT streamlined business processes and increased visibility into customer needs by deploying the Salesforce Customer Relationship Management (CRM) solution with the expertise of Silverline, a Salesforce Platinum Cloud Alliance Partner. The customized Salesforce interface will allow ICAT to consistently deliver high levels of service and more tailored solutions to customers. ICAT has continued…
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