The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 3 minutes
Silverline and CommunityAmerica Credit Union recently partnered to implement an enterprise-wide CRM geared towards credit union success. The solution has enabled CommunityAmerica Credit Union to increase visibility into its member relationship, become more collaborative, and streamline business processes. Facing a Challenge Head On CommunityAmerica Credit Union (CACU) lacked an easily accessible, true 360-degree view of...
Reading time: 3 minutes
Besides the flying car, few science fiction staples are as long-overdue as Artificial Intelligence. While it’s been a couple years since we saw IBM’s Watson dominating on Jeopardy, AI seems conspicuously absent from our everyday lives, even if there’s a lot going on behind the scenes. With the name alone, Salesforce has set some pretty...
Reading time: 2 minutes
A work-life balance is extremely important to Silverliners and their overall well-being. At Silverline, when you are interested in helping your peers and starting an initiative to improve the wellness of the team, you are met with open arms. We are a collaborative group who looks out for one another and has the support and...
Reading time: < 1 minute
We here at Silverline have been struck by Lightning. It’s all about the Salesforce Lightning Experience all day, every day! One of the most frequently asked questions we hear from our clients is “Which are the top Lightning Experience features we should roll out?” After dozens and dozens of projects, we thought it was high...
Reading time: 2 minutes
It’s official, the Department of Labor (DOL) will proceed with a June 9th implementation date for the fiduciary rule. With the date right around the corner, advisors may be concerned with how to comply. According to DOL.gov, DOL in supporting its mission to “protect, educate, and empower retirement investors,” implemented a new ruling that ensures...
Reading time: 2 minutes
Salesforce recently published its Summer 2017 release notes, and at almost 600 pages long, it’s about the same length as the average Harry Potter book. You could read through it, but if you’re like most Salesforce users, only a few of the changes will impact your day-to-day workflow. Don’t fret, we forced an intern to...