The Silverline Blog
Industry insights, Salesforce news, and more
Healthcare
HOW TECHNOLOGY COULD SOLVE VA HEALTHCARE ISSUES
Reading time: 2 minutes
Every news channel is covering the issues that were revealed at the VA – boil it all down, there appears to have been secret “wait-lists” that masked the amount of time Vets waited to receive care so that the numbers looked better. This has potentially led to deaths, misdiagnoses, and also truly ineffective care coordination. Terrible.
Healthcare
Healthcare Companies are now Technology Companies – Really.
Reading time: 2 minutes
In order to maintain a competitive advantage in the constantly evolving healthcare market, many organizations are investing in technology platforms that give them scalability to offer better tools, apps, and services. Even more intriguing is that these same organizations are diversifying their business model to offer up these services to other healthcare organizations and non-customers/patients.
Healthcare
Leverage the Cloud for Unique, Impactful Solutions in Healthcare
Reading time: 2 minutes
According to an article on CIO.com entitled “Healthcare finally warming to the Cloud”, which references Imprivata’s 2013 Desktop Virtualization Trends in Healthcare Report, it notates that only 30% of respondents were using the cloud. That’s a 21% increase over the prior year, but that still leaves 70% of healthcare organizations floating beneath the cloud, mainly due to lagging fear or uncertainty. This is changing.
Salesforce News
Understanding the Different Salesforce User Licenses
Reading time: 2 minutes
Overwhelmed by the many license types that Salesforce.com offers? To help you understand the different options, we wanted to provide a summary of the license types available to you below:
Salesforce News
Easily Navigate Salesforce with our New Tool!
Reading time: < 1 minute
Overwhelmed by the number of clicks in your life? With Salesforce Navigator, a Chrome extension, you can easily access any page in Salesforce with your keyboard.
From standard areas, to set up, to objects without tabs, what you need is right at your fingertips. Developed by members of our Technical Team, the extension was created to make Silverline’s time spent on projects more efficient. Now, we’re sharing the tool with you! You can install the extension on the Chrome App Store.
Events
Social Media Breakfast with Salesforce.com
Reading time: 2 minutes
In 2009 the world felt a shift: the number of social networking users surpassed that of email users (Comscore, June 2011). Today, the opportunity for businesses to connect and learn about their customers through social outlets is greater than ever. As Angela Ahrendts, CEO at Burberry and Salesforce.com user affirms, ”You have to create a social enterprise today. You have to be totally connected with everyone who touches your brand. If you don’t do that, I don’t know what your business model is in five years.”