The Mphasis Silverline Blog
Industry insights, Salesforce news, and more
Help & Training
Adopting Universal Design for Learning and myTrailhead
Reading time: 2 minutes
As an instructional designer, I focus on creating effective and engaging learning experiences for learners. But in order to do that successfully, learning gaps must be identified, learning styles minded, and context known to create the best learning journey possible. So I conduct research exploring the thoughts, emotions, and environment of learners in order to...
Around the Office
Silverline Office Tour: Orlando
Reading time: 4 minutes
For the next stop in our Office Tour series, I chatted with three of Florida’s finest to see what makes The Sunshine State so great. First, the players. Zach Baker is a Change Readiness and Management Consultant. Barb Brandon is a Sr. Engagement Manager. Danielle Laffey is a Principal Insurance Consultant. And to the best...
Help & Training
4 Reasons Why Companies Make the Mistake of Skipping QA
Reading time: 4 minutes
Everyone who currently lives in the Salesforce ecosystem remembers May 17, 2019. This was the day the “Multi-Instance Core and Communities Service Disruption” occurred, which rendered Salesforce orgs completely unusable, blocking core business processes for customers around the globe for days. Your first thought may be: How could something like this happen? Then you read...
Around the Office
What is the Silverline Academy? Get to Know Our Current Class
Reading time: 6 minutes
The Silverline Academy is a full-time, 3-month immersive learning program for recent graduates. They go through hands-on training to learn a variety of consulting and soft skills, including client and project management, solution architecture, system testing, training approaches, and design. Expert Silverline team members design the curriculum and ultimately prepare the class to become Salesforce-certified...
CalendarAnything
Introducing RSVP, a CalendarAnything Accelerator Your Audience Will Love
Reading time: 2 minutes
How much time do you and your team waste in endless email strings trying to find a time to sync with an internal or external audience? Sometimes it seems like we spend more time scheduling the meeting than we spend in the meeting itself! Give your audience the gift of control with RSVP Eliminate phone...
A Day in the Life
A Day in the Life: Brett Chandrasekhar
Reading time: 2 minutes
Job Title: Marketing Campaign Associate Start Date: April 2019 What is a fun fact or something interesting about yourself? I love to read! I’m currently working my way through To Kill a Mockingbird, which I read in school when I was younger. What is your position at Silverline? I’m the Marketing Campaign Associate at Silverline....
