The Silverline Blog
Industry insights, Salesforce news, and more
Help & Training
4 Reasons Why Companies Make the Mistake of Skipping QA
Reading time: 4 minutes
Everyone who currently lives in the Salesforce ecosystem remembers May 17, 2019. This was the day the “Multi-Instance Core and Communities Service Disruption” occurred, which rendered Salesforce orgs completely unusable, blocking core business processes for customers around the globe for days. Your first thought may be: How could something like this happen? Then you read...
Salesforce Platform
Is Your Organization Up to the Challenge of New Technology?
Reading time: 2 minutes
You completed your Salesforce platform implementation a year or so ago. The utilization is down a bit but a few enhancements have been delivered. However, something isn’t quite right. You really need to take some action, but you’re not sure where to start or what path to take. If this sounds familiar, you are not...
Healthcare
Creating a Donation Management Platform for Project Sunshine
Reading time: 2 minutes
When a young family member or friend is undergoing medical treatment, there is uncertainty, fear, and a great deal of the unknown. Although true relief doesn’t come until young patients are home with a clean bill of health, small doses of comfort can sometimes be found along the way. Enter Project Sunshine: supporting children facing...
Salesforce Platform
See the Value in Engaging the Right Salesforce Partner
Reading time: 3 minutes
Cultivating the best Salesforce solution for your business is like trying to compose and conduct an exquisite piece of music for an orchestra. Many a business has been in the orchestra pit of a Salesforce build, doing all the right things, but something still comes out a little flat. Maybe you’ve positioned your Salesforce solution...
Managed Services
Missing Key Team Members for Your Salesforce Project? Consider Outsourcing Salesforce Talent
Reading time: 3 minutes
Our Ask a Consultant series answers your questions about Salesforce projects. This blog tackles Salesforce talent and work bandwidth.
Help & Training
Successful Salesforce Project Management With Limited Resources
Reading time: 3 minutes
Tackling your Salesforce projects can seem daunting. These simple steps can help you evaluate your Salesforce talent and get started on your backlog!
Advisory
10 Keys to Digital Transformation Wrap-Up: What Have we Learned and What’s Next
Reading time: 5 minutes
In the course of the past few months, we’ve explored the ten key requirements of a successful digital transformation for your business. As mentioned in our kick-off blog for the 10 Keys Series, “We see success drivers during the digital transformation journey as a cycle where drivers come into play at different times with varying...
Advisory
10 Keys Series: Continuous Delivery – The North Star of Digital Transformation
Reading time: 4 minutes
For centuries, navigators have used the North Star to guide them through treacherous seas and turbulent skies. No matter the conditions, the North Star has guided many a traveler home. Continuous delivery serves a similar function in digital transformation: a guiding light by which a business charts their path to their desired destination. The primary...
Advisory
10 Keys Series: Agile Digital Transformation Provides Freedom For Business Innovation
Reading time: 5 minutes
As more businesses are transforming their businesses through technology, the word “Agile” has become quite common. However, many non-experts don’t fully understand the term: just what does “agile” actually mean? Traditionally, “Agile” has been an approach to software development. However, when it comes to digital transformation, “Agile” has evolved into a robust framework for project...
Advisory
10 Keys Series: Intentionally Innovative Digital Transformation
Reading time: 4 minutes
The Balancing Act Between Problem Solving and Intentional Innovation Innovation is one of the reasons why we’ve achieved such incredible progress as a society. Progress, both incremental and exponential, has given us everything from the light bulb and telephone to the printing press and the internet. In my 28 years in technology and consulting, across...