The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
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From all of us here at Silverline, have a happy, healthy holiday… and a great start to 2020!
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The emergence of API Gateways have created a new and equally important market for functional API monitoring. This is due, in part, to the fact that mission critical APIs require a proactive approach to monitoring as opposed to a reactive approach. Being proactive means catching the problem before it is reported by the consumers. But...
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On Thursday, September 26th, I went to the Charlotte MuleSoft Meetup to hear thought leaders talk about how APIs transform data using an API-led strategy through the use of Mulesoft, DataWeave, and how to securely transform data using Run Time Fabric in the Cloud. This was the Carolina’s third meeting this year and the group’s...
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One of the nation’s top 100 credit unions, Baxter Credit Union (BCU) recently underwent a digital transformation; Silverline implemented Salesforce for BCU in an effort to provide deeper member insights and improve processes across the organization. While they gained efficiencies by automating manual processes, BCU’s Enterprise CRM Experience team of two found that they needed...
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Meet Silverline’s Rangers! Becoming a Salesforce Ranger on Trailhead means that you have completed a total of 100 badges and at least 50,000 points on Trailhead. This is the highest Trailblazer rank you can receive. Hear from a few of our very own Rangers and learn how Trailhead has helped their everyday work and career....
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I attended Dreamforce this year with a focus on Integration sessions and MuleSoft-related announcements. As usual, Dreamforce did not disappoint. Accelerators for Service Cloud and Commerce Cloud At the Integration Keynote, I witnessed a few awesome announcements. MuleSoft has announced accelerators for Service and Commerce clouds. These accelerators are a set of integration templates, API...
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While flying home and processing all of the fantastic learning and community opportunities that Dreamforce 2019 presented, I realized it had been five years since I last attended Dreamforce. From attending this year’s keynote with Barack Obama to catching so many thoughtful sessions to collecting a Salesforce plushie for each of my children at home,...
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As Thanksgiving approaches, I’m sure we’re all reminiscing about what made us most thankful this year, and what continues to keep us grateful. Things like… Salesforce and its ever-expanding capabilities. Right? Here are six of our favorite ways Salesforce helps us get things done. 1. Lightning Experience I am thankful for Lightning Experience. When Salesforce...
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MuleSoft’s 4.1 went GA in January of 2018, before my start at Silverline. At the time of the launch there were two deployment options — standalone (aka “Naked Mule”), and Cloudhub. This was around the time the team at my previous employer finalized the decision to use MuleSoft and we chose to go with standalone...
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Two former Silverline interns, Rachel & Alyssa Ream, were recently invited to Dreamforce to compete in the Salesforce Student Case Contest. The twin sisters helped start a Salesforce Student Program at Illinois State University, where they both go to school. Salesforce Student Programs help students learn in-demand job skills and connect to opportunities, from mentorship...