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Help & Training Non-Profit vs. For-Profit Salesforce Implementations
This year, I had the opportunity to participate in a NOEW weekend growth Hackathon where Silverline helped 6 local non-profit organizations enhance their Salesforce CRM implementations, automate more business processes, and...
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Help & Training Cold Calling: A “Millennial” Perspective
I am a LinkedIn lurker. I rarely ever comment on things, occasionally I’ll “like” a post, and sometimes even wish someone a happy birthday, but primarily, I read. Since I got into business development I’ve joined quite a few...
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Healthcare & Life Sciences Salesforce 2017 Connected Patient Report: Patient/Member Contact Center
Salesforce commissioned its 2017 Connected Patient Report survey to better understand how “Americans communicate with their healthcare providers, insurance payers, and pharmaceutical Firms” and get their thoughts on emerging...
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Around the Office Motivation and Collaboration Through Team Wellness!
A work-life balance is extremely important to Silverliners and their overall well-being. At Silverline, when you are interested in helping your peers and starting an initiative to improve the wellness of the team, you are met...
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Help & Training Tips on How to Prepare for the Marketing Cloud Email Specialist Exam
I have been working with Marketing Cloud (aka ExactTarget) for about 5 years and decided it was finally time to take my Marketing Cloud Email Specialist exam, but had no idea where to start. While Salesforce provides great...
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Silverline Cares Silverliners Build Crazy Carz for Kidz
Silverline came together to construct customized high-end, remote controlled (RC) racecars which were donated to NYU Langone Medical Center. Silverline employees worked with Impact 4 Good, a company that focuses on team...
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Help & Training Planning Your Data Governance Strategy
When we engage with new clients that are considering rolling out Salesforce for their users, we field tons of questions related to data. It’s one of the top concerns of users and executives alike – and it should be!...
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Silverline Cares Silverline is Gearing Up for New Orleans Entrepreneur Week!
Silverline is gearing up for another exciting week in Louisiana at the New Orleans Entrepreneur Week. This will be our seventh consecutive year sending a volunteer team of consultants and technology experts. Last year, the...
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Healthcare & Life Sciences HIMSS: Silverline extends the Power of Health Cloud with Patient Contact Center
From February 19-23, I went with one of our Healthcare Practice Directors, Jim Rogers and our Vice President of Solutions and Products, along with Salesforce to Florida for HIMSS, the annual conference that brings together...
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Guest Post Preventure Adapts Technology to Help Make Healthy a Habit
Workplace well-being is a complex and constantly evolving field. Mark Correia, CEO of Preventure, should know. He has lead the Rhode Island-based health and well-being business for over a decade, presiding over what would...
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Healthcare & Life Sciences Silverline Announces ScheduleMe.Health for Salesforce Lightning Bolt
Salesforce Lightning Bolt Today, Silverline unveiled ScheduleMe.Health, available on Salesforce Lightning Bolt, a new framework on the Salesforce platform that empowers companies to find and deploy pre-built next-gen mobile...
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Events Silverline Swings into Action at Two Charitable Golf Tournaments
This week, we participated in two golf tournaments benefiting two incredible organizations: Big Brothers Big Sisters and Light the Night Walk. Big Brothers Big Sisters Golf Classic Silverline was excited to participate in the...
